What are the responsibilities and job description for the Business Process Analyst - Intermediate position at MSM Technology, LLC?
Job Description
Job Description
Description :
MSM is seeking a Business Process Analyst (BPA) to lead process improvement initiatives, optimize business operations, and support informed decision-making. The BPA will work closely with stakeholders to analyze, document, and enhance business processes within the Special Operations Forces (SOF) Enterprise.
- Key Responsibilities :
- Requirements Analysis & Process Improvement
- Lead efforts to elicit, organize, translate, analyze, and prioritize business and technical requirements.
- Conduct maturity assessments of process activities to identify areas for improvement.
- Identify process gaps and inefficiencies using methodologies such as Agile, Lean, Six Sigma, Kaizen, and Business Process Reengineering (BPR).
- Facilitate process workflow modeling to identify opportunities for automation and efficiency gains.
- Develop and implement quantitative and qualitative methods to measure the impact of process improvements and Knowledge Management (KM) initiatives.
- Process Documentation & Knowledge Management
- Create and maintain process documentation, workflows, knowledge articles, and self-service guidance.
- Document business process solutions using industry-standard tools like Microsoft Visio and process modeling techniques.
- Provide technical documentation outlining policies, procedures, and security requirements for official Government directives.
- Develop end-user documentation in accessible formats such as portal wikis or other knowledge-sharing platforms.
- Stakeholder Communication & Reporting
- Communicate effectively in both oral and written formats with individuals and teams at all levels.
- Conduct interviews and analyze information trends to ensure processes achieve desired results and meet service-level agreements.
- Translate business needs into analytics and reporting requirements, ensuring the successful delivery of reporting solutions.
- Present process improvement recommendations and reports to leadership and stakeholders.
This role requires a detail-oriented and analytical professional with a strong ability to optimize business processes, document workflows, and collaborate with stakeholders to drive efficiency and innovation.
Requirements :
Required Qualifications :
