Sales and Marketing Administrator

Job Description

Job Description

• This HYBRID role requires working from the office in Orange County at least once a month.

NetServ is a leading IT and Telecom consulting and managed services provider for small to mid-size businesses. We focus on delivering performance, reliability, and scalability for critical applications both on-premises and in the cloud. Driven by a client-first philosophy, we’ve become one of Orange County’s fastest-growing tech service companies, earning the trust and loyalty of our clients.

We are looking for a dynamic and highly organized  Sales and Marketing Administrator to join our growing team!

The Role

As a Sales and Marketing Administrator, you will play a key role in supporting our CEO and our Sales Team by ensuring smooth and efficient sales operations. This is a non-sales role focused on providing administrative sales support, including but not limited to CRM management, pipeline tracking, and process optimization.

We are seeking an individual who thrives at multitasking, has a keen eye for detail, and is committed to delivering high-quality work. Our ideal candidate demonstrates professionalism, a strong work ethic, and values such as honesty, integrity, and respect for clients and colleagues. To succeed in this role, you must have a proactive, problem-solving mindset, the ability to work independently, and a strong commitment to maintaining confidentiality when handling sensitive information.

Key Responsibilities

Provide daily administrative sales support to the CEO / Sales Team, including but not limited to :

Respond to sales inquiries from inbound leads, gathering relevant information to relay to the Sales Team.

Coordinate with vendors (e.g., internet service providers) to obtain pricing and prepare quotes for both new prospects and existing clients.

Prepare, send, and follow up on quotes and proposals, ensuring smooth progression through the sales cycle.

Proactively follow up with prospects and clients on open proposals, agreements, and outstanding action items.

Track and update deals and client records in the CRM (Autotask), ensuring accurate data entry and timely follow-ups.

Manage calendars, schedule meetings, and assist with sales documentation.

Drive the company's marketing initiatives by managing social media, researching marketing tools and opportunities, supporting strategy execution, and overseeing the marketing budget.

Requirements

4 years of experience in a Sales or Marketing Support role in an IT-related industry (IT consulting, managed IT services, etc.)

Excellent written and verbal communication skills (in person, over the phone)

Experience in creating / drafting written correspondence such client correspondence, processes, agendas, memos, and reports

Proficiency in MS Office (Word, Excel) and any CRM tools

Strong customer service skills, with a proven track record of client satisfaction.

HR Information : Full-time position

Hybrid work set up (work from the office in Fountain Valley once a month)

First 90 days will be purely in-office for training

Schedule : M-F, 8AM to 5PM

Health insurance

2 weeks paid time off

401(k) plan with 4% match

Salary : $52,000, negotiable depending on experience

If you are eager to build a stable, long-term career while contributing to the growth and success of a dynamic, collaborative small-company environment, send us your resume AND a cover letter telling us why you are a great candidate for this role.

We are excited for you to be a part of our team!

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Salary : $52,000