What are the responsibilities and job description for the Senior Security Technician position at MSS Solutions LLC?
As a result of our phenomenal growth, MSS Solutions, LLC has an opening for a Senior Security Technician. If you are an experienced professional who is looking to grow your career and contribute fresh and innovative ideas to serve our customers, this is an opportunity you should explore!
A career at MSS is not just a job -- it's collaborating with the business's best talent. It's having a part in building a better future. It's making a difference in people's lives.
The success of MSS is a direct reflection of our team's dedication, passion, and hard work. Since 1996, MSS has taken pride in retaining some of the best talents in the industry by promoting a culture of respect, collaboration, and empowerment.
Role and Responsibilities
The essential roles and responsibilities are outlined below:
- Demonstrated experience in performing installation and commissioning of security systems, including camera, card access, and intrusion.
- Complete full startup of new systems and complete required checkout and commissioning documentation.
- Guide installation process and ensure standards are met for quality and safety.
- Add devices to existing systems and properly commission the system after any modification.
- Make repairs and programming changes as required to keep systems operational and reliable.
- Ability to represent the company to commercial, industrial and institutional customers.
- Ability to interface and communicate with customers to ensure a high level of customer satisfaction.
- Interact with the customer or general contractor to ensure work is performed as expected.
- Communicate schedule ability, material needs, or any job-related issues with the Project Management team.
- Complete assigned tasks on time.
- Support emergency service call-out on a rotational basis.
- Complies with all company safety policies.
- Maintain customer/contractor satisfaction for continual company growth.
- Perform other duties as assigned.
Qualifications and Requirements
- Five years experience in commercial/industrial security systems, including IP cameras, card access, and intrusion systems.
- Experience or certification with Avigilon, Bosch, Honeywell Ademco, Lenel, Prowatch, and/or Pelco.
- Strong IT networking knowledge and experience with Windows servers.
- Ability to set up cellular and IP-based networking equipment.
- Experience setting up remote monitoring.
- Experience in reading and interpreting blueprints, diagrams, and specifications.
- Ability to read and interpret technical and parts manuals to diagnose and repair equipment.
- Experience with hand tools, multi-meter usage, and cable testing equipment.
- Must be able to follow verbal and written instructions.
- Must be able to carry and move equipment and tools weighing up to 40 pounds.
- Must be able to work on lifts and ladders.
- Must possess hand tools.
- ONSSI, Exacqvision, or Milestone video management software experience.
- Experience with legacy systems such as GE Picture Perfect, Facility Commander, Northern Computers, Open Options,
- NICET Security certification
- CompTIA Network Certification
- Bicsi Certification
Key Requirements
- Regular and supervisory probation period required, if applicable.
- Random drug testing is required.
- An appointment to this position may require a background investigation.
- Valid drivers license and clean driving record required.
- The technician must obtain and regularly re-certify with the state alarm board for their security license. This includes any applicable paperwork and background investigations.
Benefit Highlights
At MSS, we value our employees by providing a supportive culture with competitive compensation and a benefits package that continues to evolve based on our business's growth and our employees' needs. Currently, our benefits include:
- Medical/Dental/Vision Insurance
- 401k with Employer Contributions
- PTO
- Paid Holidays
- Employee Assistance Program
- Long-term Disability
- Short-term Disability
- Flexible Spending Plan
- Health Savings Plan
Additional Notes
- MSS Solutions, LLC is an equal opportunity employer and a drug-free environment.
- Equal Employment Opportunity/Affirmative Action/Male/Female/Veteran/Disabled
MSS Employees, please visit the MSS Career Center or contact HR to apply.
