What are the responsibilities and job description for the Clerical Aide position at MSU Student Life & Engagement?
Posting Details
Position Information
Job Description
RHS Job Title Clerical Aide Job Description
Pay Rate- 16.00
Role
As a Front Desk Associate, you will train on and master all the front office positions at the Kellogg Hotel & Conference Center. You will be expected to master the following roles:
Required Qualifications
Previous experience working in hotel or Resort
Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.
Physical Demands
Frequent lifting of 20 lbs or more
Work Hours Work Location Kellogg Center (Loc)
Posting Detail Information
Posting Number 20161743P Open Date 04/17/2025 Close Date 05/31/2025 Open Until Filled No Special Instructions
N/A
Supplemental Questions
Required fields are indicated with an asterisk (*).
Documents Needed To Apply
Required Documents
Position Information
Job Description
RHS Job Title Clerical Aide Job Description
Pay Rate- 16.00
Role
As a Front Desk Associate, you will train on and master all the front office positions at the Kellogg Hotel & Conference Center. You will be expected to master the following roles:
- Telephone Operator
- Reservations Agent, and Front Desk Agent
- Outstanding customer service to a wide range of guests
- Actively engage with all guests of the Hotel
- Assist guests with luggage and directions
- Answer phones, perform data entries, assist in maintaining records and accounts
- Ensure accurate guest folios and transactions at the Front Desk
- Check guests in and out of the hotel while assisting with various guest service duties
- Leaving guests with a lasting positive impression of Kellogg and MSU.
- Valuable experience gained, which includes:
- Professionalism
- Improved face-to-face communication
- Empowerment to make decisions
- Teamwork
- Guest service to all hotel guests.
Required Qualifications
- Must be committed to providing outstanding guest service to all hotel guests.
- Must have excellent communication skills.
- Work 16-32 hours per week, including weekends, evenings, MSU semester breaks and holidays.
Previous experience working in hotel or Resort
Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.
Physical Demands
Frequent lifting of 20 lbs or more
Work Hours Work Location Kellogg Center (Loc)
Posting Detail Information
Posting Number 20161743P Open Date 04/17/2025 Close Date 05/31/2025 Open Until Filled No Special Instructions
N/A
Supplemental Questions
Required fields are indicated with an asterisk (*).
Documents Needed To Apply
Required Documents
- Resume
- Cover Letter
