What are the responsibilities and job description for the Expert Financial Solutions Professional position at MSUFCU?
Job Description
">The Financial Services Specialist role is a key contributor to the success of our Credit Union. This position requires an individual who can deliver exceptional member service, drive sales growth, and maintain operational excellence. If you possess excellent communication skills, a strong work ethic, and a passion for helping others, we encourage you to apply for this exciting opportunity.
Responsibilities
- Provide superior member service by responding to inquiries with urgency, processing transactions accurately, and personalizing interactions.
- Sell and cross-sell products and services, providing financial education to enhance the member experience.
- Utilize outbound calling and cross-selling tools to develop relationships with current members, while maintaining accurate records.