What are the responsibilities and job description for the Personalized Financial Service Specialist position at MSUFCU?
Job Summary
">We are seeking a highly motivated and customer-focused Financial Services Specialist to join our team. As a Financial Services Specialist, you will be responsible for delivering exceptional member service, selling and cross-selling products and services, and maintaining operational excellence. If you possess a strong work ethic, excellent communication skills, and a passion for helping others, we encourage you to apply for this exciting opportunity.
Key Accountabilities
- Respond to member inquiries with urgency, process transactions accurately, and personalize interactions.
- Sell and cross-sell products and services, providing financial education to enhance the member experience.
- Utilize outbound calling and cross-selling tools to develop relationships with current members.
