What are the responsibilities and job description for the Counter Sales position at mSupply?
mSupply is North America’s leading distributor of OEM repair parts and equipment, serving professionals in the appliance, HVAC, plumbing, commercial kitchen and pool/spa industries. Headquartered in St. Louis, MO, mSupply is a multi-billion-dollar enterprise offering an extensive product range, industry expertise and seamless service. With more than 2,000 associates across the U.S. and Canada, mSupply’s family of brands delivers with speed, reliability and precision through its branches, distribution centers and extensive fleet of delivery vehicles. Shipped orders reach 93% of U.S. customers via next-day ground delivery and 100% within two days. For more information, visit mSupply.com.
Based in Hartford, CT, BellSimons has provided top-notch HVAC, plumbing and refrigeration products from leading manufacturers to residential and commercial clients since 1940. Their catalog includes a full line of equipment, controls, supplies and replacement parts. Their dedication to quality service and extensive inventory makes them a one-stop shop for all their customers' supply needs. They are a trusted provider of quality brands including RUUD, Mitsubishi Electric, Delta and Moen. For more information, visit bellsimons.com.
The Counter Sales position provides excellent service to customers primarily via counter sales, and phone, email / online, scanner, and fax communication. The Counter Sales position provides branch operations assistance through merchandising by stocking, picking, pulling, and on time will call assistance. Additionally, the position provides support and information on product inquiry as well as damaged goods, product sold, or product returned. The position effectively utilizes its resources as it relates to company computer systems, online tools, and facility inventory.
What you'll be doing:
- Completes assigned training successfully and applies learnings as needed and directed
- Performs general warehouse work as directed, including working in any and all departments within the branch
- Promotes a safe work environment by quickly addressing unsafe conditions such as damaged product, clutter, cleanliness of work area, and clears customer passage
- Effectively communicates with management upon arrival and departure for the day, at breaks, and at meal periods including any periods at which they will not be at their work station
- Wears proper safety equipment and gear performing proper safety inspections on material handling equipment
- Conducts aisle responsibilities as assigned
- Conducts timely and frequent queue checks throughout the day, responding in a timely and effective manner
Preferred Job Requirements
- High School diploma or its GED equivalent and some college in business, sales, or related field
- 3 or more years’ experience with customer service and related functions.
- 1 or more years HVAC experience
Minimum Job Requirements
- High School or its GED equivalent
- 2 or more years’ experience with customer service and related functions.
- Demonstrated knowledge of MS Office suite applications (Word, Excel, PowerPoint, Outlook)
- Aptitude for mathematical operations and numerical analysis.
- Use computers, photocopiers, scanners, phone systems and meeting and virtual platform sharing relative to the needs of the job.
- Minimum keyboarding skills of 40 words per minute
- Health care (medical, dental, vision, prescription) available the first day of hire!
- 401k with company contribution
- Life insurance plus short-term and long-term disability
- HSA/FSA options
- Paid vacations, holidays, and personal time
- Employee Assistance Program
- Employee discounts
- And much more!
We provide equal opportunities for all employees and applicants for employment without regard to sex, age, race, religion, national origin, citizenship status, sexual orientation, gender identification, physical or mental disability, or any service, past, present, or future, in the uniformed services of the United States.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
