Automotive Mobile Service Specialist

Job Description

As the Mobile Service Operations Specialist / Launch Trainer, you will :

Do you have the right skills and experience for this role Read on to find out, and make your application.

• Be the subject matter expert and primary contact for all things related to Mobile Service for your assigned dealers.
• Understand how Mobile Service vehicles function and train technicians on their features.
• Facilitate kick-off and strategic planning sessions with dealers to create business plans for success.
• Ensure dealers are ready to launch vans promptly upon arrival.
• Conduct launch events, aligning on business goals and training Mobile Service Technicians.
• Plan and execute tailored onsite sustainment meetings.
• Develop action plans to exceed program goals, focusing on service processes.
• Share best practices and key success drivers with dealers.
• Monitor and motivate dealership Mobile Service personnel to provide excellent customer experiences.
• Create visit summaries and action plans for stakeholders.

What you bring :

WORK ENVIRONMENT :

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. A reasonable estimate of the current range is $76k to $80k based on current experience.

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Salary : $76,000 - $80,000