What are the responsibilities and job description for the Automotive Repair Shop Manager position at MT Automotive Repair?
Automotive Center & Service Manager
Job Description
Automotive Repair Center in Murfreesboro, TN needs a Center Manager. Duties include but are not limited to sales and directing shop employees of an auto repair center. Candidates must have sales, telephone, organization and communication skills. Must be able to work in a fast-paced environment, lead, train, and coach employees in procedures as well as time management and organizational skills.
Responsibilities and Duties
- Greeting customers in a pleasant and professional manner, determine maintenance service & repairs needed in a timely & efficient manner, with exemplary quality control.
- Perform complete vehicle maintenance inspections, then complete concise and accurate estimates with proper pricing & profit margins, then use features and benefits to convince customers of the need for the services suggested & required.
- Work with technicians on proper completion of duties, following company policies & procedures.
- Inventory control, ordering parts and keeping profit margins in range.
- Achieve all other goals for production and growth of the business.
- Make cold calls to acquire local commercial accounts.
- Complete and submit all reports as required.
- Willingness to mentor other team members with less experience.
- Perform customer callbacks to monitor customer satisfaction.
- Maintain a clean, organized and efficient work area.
- Ability to work during hours of operation, 5 days per week, Monday to Friday, 7:30 AM to 5:30 PM.
Qualifications and Skills
- High School Diploma Required.
- At least 2 years’ sales & customer service experience in a recognized automotive shop environment.
- Must be at least 18 years of age
- Must have a valid Tennessee driver’s license & clean driving record
- Possess the Willingness to be a team player and follow directions.
- Possess a desire to continue further education in the automotive repair & service industry and achieve available certifications for your role and responsibilities.
- Ability to pass a Drug Screen and Background Check.
Benefits
- Competitive wage with bonus structure eligibility based on performance.
- Six Major Holidays off with pay with exemplary attendance.
- One week paid time off after one year of continuous employment with exemplary attendance.
- Job Type: Full-time
Job Type: Full-time
Benefits:
- Paid time off
Schedule:
- Day shift
- No weekends
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Murfreesboro, TN 37129 (Required)
Ability to Relocate:
- Murfreesboro, TN 37129: Relocate before starting work (Preferred)
Work Location: In person