Computer Systems Coordinator

We have an exciting opportunity for a Computer Systems Coordinator position located at our campus in Menifee, CA.

Under the direction of the Supervisor, Technology Support Services or designee, the Computer Systems Coordinator for maintaining and coordinating the District's endpoint computing systems. The position plays a critical role in ensuring the availability, security, and optimal performance of the District's endpoint computing resources. . Incumbents personally perform difficult and responsible computing functions that may involve the analysis, engineering, design and maintenance of end user compute devices. Â The Computer Systems Coordinator will work closely with other IT staff and faculty to support the educational and administrative functions of the District.

CONDITIONS OF EMPLOYMENTÂ

• This position serves District-Wide; applicants may be assigned to any district facility. Work hours and worksite locations are subject to change depending on department needs. Â
• A six-month probationary period must be successfully completed before the selected candidate is considered a permanent employee of the district. Â
• This position is in the California School Employees Association bargaining unit. Â For more information, please visit their website:Â http://www.csea.com/
  
  

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The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements and duties does not exclude them from the position if the work is similar, related, or a logical assignment to this class.

• Administer, configure, and maintain desktop and mobile computing workstations and other endpoint computing resources
• Monitor system performance and take proactive measures to ensure optimal uptime
• Perform regular system updates and patches
• Implement and maintain backup and disaster recovery solutions
• Provide technical support to faculty, staff, students and other MSJC community members
• Install and maintain hardware, software and client images
• Ensure compliance with relevant regulations and security standards
• Implement and enforce security best practices to protect against cybersecurity incidents
• Assist in regular security assessments and audits
• Balance security practices with effective learning/working environments
• Create and maintain documentation for IT systems and procedures
• Provide training to end users on IT-related topics as needed
• Participate in IT projects, including system upgrades, migrations, and new technology deployments
• Perform preventative maintenance; configuration, troubleshooting and repair of client computer and related equipment
• Keep abreast of current and emerging technologies pertinent to the college
• Research and secure quotations of equipment, software and hardware
• Consult staff and students within the college as needed regarding safe and standard operation of client computer systems
• May perform functions related to leading the work of technical staff
• Effectively communicate, orally and in writing; with faculty, students, administrators, and staff to coordinate successful completion of projects
  
  

Knowledge, Skills And Abilities

The incumbent should possess knowledge of

• Principles, practices and methods in:
• techniques in the design, installation and operation of computer equipment, devices and cabling
• systems administration and hardware maintenance
• Theory and principles of computer hardware and enterprise deployment
• Computer operating systems and their configurations
• Software deployment automation
• Theory and principles of data architecture and network design
• Client-server processing requirements
  
  

The incumbent should possess skills in

• Working effectively as a team member
• Meeting schedules and timelines
• Communicating effectively both orally and in writing
• Maintaining documentation and records
• Handling multiple assignments simultaneously and set priorities based on customer needs
  
  

The incumbent should possess the ability to

• Develop and maintain back up recovery plans and incorporate security
• Communicate effectively, orally and in writing
• Prepare and maintain records and reports
• Make sound independent judgments within established guidelines
• Establish and maintain cooperative and effective working relationships with others, including those from a diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff
  
  

Minimum Qualifications

• A Bachelor's degree (attach transcripts); ANDÂ
• One (1) year of professional experience using IT management hardware and software similar to those used at the District; AND Â
• Demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staffÂ
  
  

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SUBSTITUTIONS Substitutions for meeting the minimum qualifications for the education requirement are allowed as follows

• Education equivalent to an Associate's degree in Information Technology (or related field); ANDÂ
• Two (2) years of professional experience using IT Management hardware and software similar to those used at the DistrictÂ
  
  

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Desired Qualifications

• A Bachelor's degree in Information Technology (or related field) Â Â
• Two (2) years of successful lead IT experience Â
• Two (2) years professional experience with:Â
  
  

    A) Operating system and application deployment using Microsoft System Center Configuration ManagerÂ

    B) mobile device and application management via IntuneÂ

• Two (2) years professional experience installing, configuring, administering, and troubleshooting enterprise level client computing environments
• Experience working in a higher education environment Â
  
  

PHYSICAL DEMANDS AND WORKING ENVIRONMENTÂ

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential job functions.Â

• Â Environment:Â Work is performed primarily in a standard office setting with travel from site to site. Â The incumbent must be able to work in a fast paced office environment with background noise and a high stress level. Â May work in physically uncomfortable and unclean areas. Â Physical:Â Primary function requires sufficient physical ability and mobility to work in an office setting and travel from site to site; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach and twist; to lift carry, push, and/or pull light to moderate amounts of weight up to 45 pounds; safely climb ladders while carrying up to 45 pounds; to operate office equipment requiring repetitive hand movements and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Â Vision:Â See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Â Hearing:Â Hear in the normal audio range with or without correction.Â
• Physical:Â Primary function requires sufficient physical ability and mobility to work in an office setting and travel from site to site; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach and twist; to lift carry, push, and/or pull light to moderate amounts of weight up to 45 pounds; safely climb ladders while carrying up to 45 pounds; to operate office equipment requiring repetitive hand movements and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.
  
  

 * Vision:  See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. * Hearing:  Hear in the normal audio range with or without correction.

To learn more about Mt. San Jacinto Community College District, visit https://msjc.edu/humanresources/