What are the responsibilities and job description for the Teller/Member Service Representative position at MTC Federal Credit Union?
Description
Join Our Team as a Teller Member Service Representative!
Are you passionate about building relationships, driving sales, and making a positive impact in your community? If so, we have the perfect opportunity for you!
About Us:
At MTC Federal Credit Union, we are dedicated to providing exceptional service to our members and fostering a sense of community. We believe in the power of relationships and the importance of supporting our members' financial well-being.
Role Overview:
As a Teller Member Service Representative, you will be the face of our credit union, assisting members with their financial needs and providing top-notch service. Your role will involve:
- Building Relationships: Engage with members to understand their needs and provide personalized solutions. Your friendly and approachable demeanor will help create lasting connections.
- Driving Sales: Identify opportunities to cross-sell our products and services, helping members achieve their financial goals. Your enthusiasm for our offerings will drive success.
Key Responsibilities:
- Assist members with opening and closing accounts, answering questions, and resolving issues within your authority.
- Identify cross-selling opportunities and promote our products and services.
- Maintain accurate member account information and ensure compliance with all credit union policies and procedures.
- Provide prompt, accurate service and support to all members and associates.
Performance Measurements:
- Deliver informed, prompt, and accurate service to members.
- Achieving or exceeding sales goals and contributing to department objectives.
- Ensure compliance with all applicable credit union policies and procedures.
Why Join Us?
- Community Impact: Be part of a team that values community involvement and strives to make a positive difference.
- Growth Opportunities: We support your professional development and offer opportunities for career advancement.
- Supportive Environment: Work in a collaborative and supportive environment where your contributions are valued.
If you are ready to take on a rewarding role that combines relationship building, sales, and community service, we want to hear from you! Apply today and become a part of our dedicated team at MTC Federal Credit Union.
Requirements
Qualifications:
- Experience: One to three years of similar or related experience.
- Education: A high school education.
- Skills: Ability to operate a 10-key calculator and computer. Strong interpersonal skills and a commitment to providing exceptional service.
