| Evolve the HR Portfolio and roadmap in partnership with Product leadership, HRIS, our HR business owners, and other stakeholders across the business
Work closely with business partners to evaluate business requirements, plan projects, and participate in efficient development, delivery, and deployments
Function as the highest-level internal consultant within technology and business groups by building and/or re-engineering HR technical and business processes and tools for greater efficiencies with significant impact to the business
Lead the planning, support, and execution of user acceptance cycles, including identifying and documenting all relevant test scenarios and test cases
Produce effective documentation to capture and communicate business process and requirements in the format of business process flow diagrams, data flow diagrams, data definition documents, decision trees, logic diagrams, requirements documents, and user experience flows
Influence, guide and lead less experienced Strategy and Execution staff within the group
Lead and facilitate workshops and discussions to effectively gather requirements and achieve a detailed understanding of client objectives and desired outcomes
Drive requirements, incorporating product expertise and industry knowledge to discover and validate what has real value to the business
Partner with client area to execute planning, conducting, and directing the analysis of overly complex business problems to be solved with automated systems (i.e., ServiceNow, Workday)
Manage multiple stakeholder groups including global business teams, risk management, compliance, legal, data privacy
Own and execute on system administration/configuration for Workday/ServiceNow, including configuration, business processes, security & compliance, notifications, auditing, and data quality management
Drive and maintain capability-specific, vendor-led releases and system enhancements, including the configuration and development of new features, deploying enhancements, as well as creation and execution of test plans, user acceptance and regression testing
Lead complex product solution discussion, Assist in decomposing epics into effective user stories
Maintain task status in JIRA or similar Agile management tool. Experience interpreting business and technical needs and experience integrating systems with third-party service vendors.
Work with user groups to resolve questions, assess user needs, and recommend changes
Ensure cross-functional dependencies are articulated, managed, and addressed to execute projects with quality and on-time
Contribute to delivering solutions that are long-term, large scale, and require consideration of global market dynamics, trends, regulatory impact, and risk management
Product-level experience with unionizations (union vs non-union)
Required Qualifications:
5 years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
4 years of HR Systems experience (e.g., ServiceNow HRSD) preferably in a global environment with multiple integrations
1 years' experience with Workday and ServiceNow integrations
Additional Skills:
Experience operating in an Agile environment and/or robust knowledge and understanding of Agile
Experience leading and facilitating workshops and discussions to meet client objectives and desired outcomes
Experience driving the requirements process with both technical and business partners
Experience interpreting business and technical needs and translating them into user stories
Experience managing complex technology projects and presenting to multiple levels of management This role will be 100% remote and will not need to be located at a hub
- Interview will ideally only be one round with a panel
- ServiceNow configuration experience is top priority, they have to have the ability to understand business processes.
- Looking for someone who can take initiative when needed. She would like to have someone who comes to her with an issue, does research and provides a solution.
- Reach out to if you have questions. The RTM will be updating in Beeline. - 5 years experience as a Business Analyst writing Agile Stories or other business requirements
- 4 - 6 Years service now
- 4 - 6 Years System Configurations
In this contingent resource assignment, you may: Consult as an expert to develop or influence initiatives and resources for highly complex business and technical needs across Business Execution. Consult on the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas, delivering solutions that are long-term, large-scale and require vision, creativity, innovation, and advanced analytical and inductive thinking. Provide expertise to client senior leadership on innovative Business Execution business solutions. Strategically engage with client personnel. Required Qualifications: 7 years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education. |
