What are the responsibilities and job description for the Sales Representative (Lead Follow-Up & Appointment Setting) position at Muan?
Overview: We are seeking a motivated and organized Sales Representative to work remotely and assist with following up on leads for our outdoor LED screen products, which are designed for private homes. This role involves reaching out to potential clients who have previously shown interest in our products, ensuring the relevance of their inquiry, providing general product information, and scheduling online meetings with our sales representatives to discuss further details.
Key Responsibilities:
- Lead Follow-Up: Contact potential clients who have previously left their contact information or expressed interest in our outdoor LED screen products.
- Qualify Leads: Confirm that leads are relevant to our services, providing general information about our products and services to ensure a good match.
- Appointment Scheduling: Coordinate and schedule online meetings between the client and the sales representative to explore their needs further.
- CRM Management: Update and maintain accurate records of all client interactions within our company’s CRM system to track leads and follow-ups.
- Customer Service: Provide excellent service to clients by addressing any general inquiries and assisting with their initial steps in the sales process.
- Collaboration: Work closely with the sales team to ensure smooth communication and follow-up, and to optimize the sales process.
Requirements:
- Excellent communication skills (both verbal and written).
- Strong organizational skills with the ability to manage and prioritize multiple leads.
- Comfortable using CRM software for managing client information and tracking communications.
- Ability to work independently and as part of a remote team.
- Previous experience in sales, customer service, or related roles is a plus.
- High attention to detail and professionalism in all client interactions.
- Interest in outdoor technology and products (specifically LED screens for private homes) is a plus.
What We Offer:
- Hourly rate.
- Flexible, remote work environment.