What are the responsibilities and job description for the Front of House Team Member position at Muchachas LLC?
**** Competitive Pay | Growth Opportunities | Fun & Friendly Environment | Ongoing Training
Muchachas LLC is hiring! We’re a popular spot inside Armature Works on the Tampa Riverwalk, known for great food, a fantastic experience, and yes—TikTok famous!
So here's the deal...We're looking for a Front of House Cashier / Service Line to join our team.
Position: Front of House Cashier / Service Line
What We’re Looking For:
We need someone who can bring their A-game every day and provide top-notch service to our customers. Your main focus will be delivering an exceptional experience for every guest, from the moment they enter the line to the moment they leave. You’ll make sure they feel welcomed, are served quickly, and leave happy every time.
Responsibilities:
- Master Our Love Language & Steps of Service: Learn and follow our customer service formula to provide a fast, accurate, and exceptional experience for every guest.
- Order Taking & Building: Use your knowledge of the menu to take and build orders with precision.
- Transaction Handling: Accurately enter orders and process payments smoothly with credit cards, vouchers, or gift cards.
- Maintain Cleanliness: Keep the front-of-house and service line area tidy, organized, and welcoming at all times.
- Opening & Closing Duties: Complete all opening, closing, and transition tasks on checklists accurately, thoroughly, and efficiently, ensuring everything is ready for the next shift.
- Inventory Management: Accurately follow the restock list and replenish supplies as needed to ensure the kitchen and service areas are fully stocked.
- Additional Tasks: Assist with other restaurant duties as assigned by the manager, supporting the team wherever necessary.
- Adhere to Policies: Follow Muchachas' policies and procedures related to cleanliness, food safety, and customer service to ensure the highest standards.
This role requires a proactive, customer-first mindset and the ability to multitask in a fast-paced environment—all while delivering top-tier service and maintaining a positive attitude.
What You Need to Have:
- High energy and a positive attitude – You’re always smiling and ready to help!
- Team player – Able to listen, communicate, and work together to get things done.
- Reliable & consistent – We can count on you to show up and deliver every time.
- Attention to detail – You juggle tasks and keep everything running smoothly.
- Service-oriented – You go the extra mile to ensure every customer leaves happy.
- 3 years of experience in quick-service restaurants, customer service, or sales.
- Open availability – Including nights, weekends, and holidays (holiday and summer seasons).
- Customer-focused – Making every guest’s experience exceptional is your top priority.
- Effective communicator – Enthusiastic and engaging with customers.
- Physical stamina – Comfortable standing for long periods and working in a fast-paced setting.
- Ability to handle pressure – Efficiently multitask under pressure.
- Physical ability – Able to lift or move up to 50 lbs.
- Contingencies – Reliable transportation, active bank account, and HepA vaccination.
Why Join Us?
At Muchachas, we're more than just a restaurant—we’re a team. If you thrive in a fun, fast-paced environment and enjoy making a difference, this is the place for you. You’ll be at the heart of the customer experience, and we truly value those who bring positivity, a strong work ethic, and a desire to excel.
Pay: $13 per hour tips, up to $25 per hour.
Apply today – we can’t wait to meet you!
Job Type: Full-time
Pay: $17.00 - $25.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
- Referral program
Shift:
- Evening shift
Experience:
- Customer service: 2 years (Required)
Work Location: In person
Salary : $17 - $25