Business Analyst

Mud Pie is seeking a Business Analyst to join our team and serve as a key resource in business reporting, data maintenance, and business process support. The Business Analyst is responsible for monitoring and troubleshooting applications to ensure Mud Pie’s business processes are functioning properly. This role is also responsible for documenting business processes and translating data into digestible information. In addition, the Business Analyst will support multiple projects simultaneously. This individual should have a strong technical knowledge base and apply those skills to support all Mud Pie departments.

Essential Duties and Responsibilities:

• Troubleshoot enterprise applications, including managing the support process, documenting and implementing resolution
• Document all business processes
• Understanding of data structure within applications
• Utilization of SQL for reporting and identification of systemic issues
• Assist with developing data pipelines and integration within an IPAAS environment (Jitterbit)
• Assist with developing business intelligence environment and facilitate the transition of offline reporting to an automated front end-based tool (Power BI)
• Assist in ensuring and maintaining integrity of data throughout the organization
• Track and report all system changes and enhancements
• Identify and scope out opportunities to bolster sales and business processes via automation and technology
• Support internal stakeholders with data and report requests

Requirements:

• 1-3 years of related experience in a business or data analyst role
• Bachelor's Degree in Information Technology, Management Information Systems, Business or related field
• Proficient in Microsoft Office suite, including Excel
• Experience with enterprise applications and databases (SSMS, MYSQL, OracleSQL) is required
• Experience with reporting packages such as QlikView, Power BI, and Tableau
• Experience with API endpoints and integration is a plus
• Experience with project management software such as Monday, Dev Ops, and Jira is a plus
• Strong analytical skills with the ability to collect, organize and analyze significant amounts of information with attention to detail and accuracy
• Strong problem solving and reasoning abilities
• Must work well in fast-paced, customer-driven environment with minimal supervision and demonstrate initiative and good judgment
• Ability to work on multiple projects with separate requirements, demands, and user groups simultaneously
• Ability to streamline and automate existing processes via technology when the opportunity presents
• Ability to communicate effectively at all levels of the organization
• Experience with PLM or WMS systems is a plus