What are the responsibilities and job description for the Veterinary Receptionist - Columbia, IL position at Mueller Veterinary Services?
Who we are
Mueller Veterinary Services is a 4-doctor mixed animal practice, looking to add a friendly and dedicated Customer Service Representative to our welcoming hospital team. We are compassionate, caring, and devoted to providing the best individualized care for our clients and patients. A love of animals and a customer service background make this position a great fit.
Our team is passionate about their work, and we are incredibly close; we have created a family-like atmosphere and an enjoyable work environment. Our skilled and tight-knit team is dedicated to our patients, clients, and community.
Our CSR is the face of our practice. This role plays an important part in preserving our reputation with the community and in supporting our clients and patients by providing excellent customer service.
Some of the skills that we are looking for a Customer Service Representative include:
- Managing multiple phone lines
- Animal health knowledge
- Booking appointments
- Greeting clients
- Processing payments
- Ensuring that the reception area is clean and comfortable for clients.
We take employee well-being seriously and offer competitive compensation and benefits including:
Financial Benefits:
- A flexible approach to compensation that will reflect your skillset and future performance
- 401(k) matching & Roth Retirement Savings Plan
- Flexible Spending Account
- 529 Savings Plan
- Tuition Support Program
- Referral bonus program
Wellness Benefits:
- Health Insurance, including medical, dental, and vision
- Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance
- All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child
- Sick Time / Paid Time Off
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
Workplace Benefits:
- Quarterly Team Rewards Bonus Program
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
- A vibrant Facebook community where like-minded teammates come together to share ideas, swap experiences, and uplift each other with support and inspiration!
Lifestyle Benefits:
- Six paid holidays
- Employee Assistance Program
- Employee discount program
We are seeking a hard-working and enthusiastic CSR to our team as we grow. We are compassionate, caring, and devoted to the best individualized care we can provide for our clients and patients. A love of animals and a customer service background is a great fit for this position.
If this sounds like you, apply today! We can't wait to meet you!
Diversity, equity, inclusion, and belonging are core values of Mueller Veterinary Services and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.