What are the responsibilities and job description for the Host/Cashier position at Mulan’s Chinese Buffet?
Job Title: Host/Cashier
Job Summary:
We are seeking a friendly and customer-oriented Host/Cashier to join our team. The ideal candidate will be responsible for greeting and seating guests, managing reservations, and handling cash transactions. As a Host/Cashier, you will play a crucial role in providing exceptional customer service and ensuring a positive dining experience for our guests.
Duties:
- Greet guests with a warm and welcoming demeanor upon arrival
- Manage reservations and seating arrangements efficiently
- Handle cash transactions accurately using POS systems
- Assist in maintaining cleanliness and organization of the host stand and lobby area
- Answer phone calls and assist with customer inquiries
- Collaborate with the waitstaff to ensure smooth operations
- Provide information about the menu, specials, and restaurant promotions
- Address guest concerns or special requests promptly and professionally
Skills:
- Excellent communication skills
- Proficiency in phone etiquette
- Experience with POS systems
- Knowledge of service practices
- Strong guest relations skills
- Exceptional customer service abilities
- Familiarity with POS is a plus
- Ability to multitask and prioritize tasks effectively
Requirements:
- High school diploma or equivalent
- Previous experience in a customer-facing role preferred
- Ability to work in a fast-paced environment
- Flexible schedule, including evenings, weekends, and holidays
Join our team as a Host/Cashier and be part of creating memorable experiences for our guests. If you have a passion for hospitality and enjoy interacting with people, we would love to hear from you!
Job Type: Full-time
Pay: $14.00 - $18.00 per hour
Expected hours: 25 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 10 hour shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $14 - $18