Restaurant Supervisor

Job Description:
As a Restaurant Supervisor, you will play a critical role in managing the daily operations of the restaurant while ensuring an exceptional guest experience. This is a full-time position with a set schedule. While benefits are not offered, we provide a competitive hourly wage and a supportive work environment.

Responsibilities:

• Oversee daily restaurant operations, ensuring smooth service and excellent guest experiences.
• Review sidework sheets for bussers and servers to ensure tasks are completed.
• Inspect the dining room, bar, and bathrooms to maintain cleanliness and presentation standards.
• Assign server sections and communicate effectively with staff.
• Greet and seat customers, answer phone inquiries, and handle reservations.
• Step in to fill service gaps as needed (bussing, serving, food running, bartending).
• Ensure staff compliance with breaks and other labor policies.
• Handle guest complaints, ensuring prompt resolution in line with company policies.
• Provide in-the-moment coaching and feedback to staff on steps of service.
• Enforce company rules and policies, including cellphone and break policies.
• Manage cash handling, including reconciling server deposits, voids, and comps.
• Delegate cleaning, stocking, and organizing tasks to staff during downtime.
• Ensure all closing duties are completed, including locking doors and securing equipment.

Qualifications:

• Previous experience in a supervisory or management role in a full-service restaurant is required.
• Strong leadership skills with the ability to motivate and manage a team.
• Excellent problem-solving abilities and the ability to make quick decisions.
• Outstanding customer service skills with the ability to resolve conflicts professionally.
• Proficiency with POS systems and cash handling.
• Ability to work evenings, weekends, and holidays as required.
• Must be highly organized, detail-oriented, and reliable.

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Benefits:

• Employee discount
• Paid time off
• Paid training

Shift:

• Evening shift
• Night shift

Application Question(s):

• Are you enrolled or have you completed any culinary school or hospitality management programs?

Experience:

• Restaurant management: 2 years (Required)
• Serving: 3 years (Required)

Ability to Commute:

• Fullerton, CA 92832 (Required)

Ability to Relocate:

• Fullerton, CA 92832: Relocate before starting work (Required)

Work Location: In person

Salary : $23 - $25