What are the responsibilities and job description for the Assistant General Manager (AGM) position at MULLETS?
Job Overview
We are seeking a dynamic and experienced Assistant General Manager to join our team. The ideal candidate will have a strong background in hospitality management and a passion for delivering exceptional customer service. This role is essential in supporting the General Manager in overseeing daily operations, ensuring high standards of service, and managing staff effectively. The Assistant General Manager will play a key role in fostering a positive work environment and enhancing guest experiences.
Responsibilities
- Assist the General Manager in daily operational management and decision-making.
- Oversee staff training and development to ensure high levels of performance and adherence to company standards.
- Manage shifts effectively, ensuring that all areas are adequately staffed and operational needs are met.
- Maintain exceptional service standards in both quick service fast food restaurant and fine dining settings.
- Coordinate banquet events, ensuring all details are executed flawlessly.
- Foster a positive team environment through effective team management and communication.
- Monitor inventory levels, including coffee and other supplies, to ensure efficient operations.
- Address guest inquiries and resolve any issues promptly to maintain customer satisfaction.
- Implement training programs for new hires and ongoing staff development initiatives.
Qualifications
- Proven experience in hospitality management or related fields, with a focus on team leadership.
- Strong skills in staff training and development, with an emphasis on creating engaging learning experiences.
- Experience in shift management within fast-paced environments, including quick service restaurants or fine dining establishments.
- Excellent communication skills with the ability to motivate and lead a diverse team.
- Knowledge of banquet operations is highly desirable.
- A passion for hospitality and commitment to delivering outstanding guest experiences.
- Ability to work flexible hours, including evenings and weekends as needed.
Join our team as an Assistant General Manager and contribute to creating memorable experiences for our guests while leading a dedicated team of professionals.
Job Type: Full-time
Pay: $40,068.00 - $65,020.00 per year
Benefits:
- Employee discount
- Health insurance
- Paid time off
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Work Location: In person
Salary : $40,068 - $65,020
