What are the responsibilities and job description for the Host position at MULLETS?
Overview
We are seeking a friendly and enthusiastic Host/Host to join our dynamic team. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring an exceptional dining experience. Your primary responsibility will be to greet and seat guests, manage reservations, and maintain the flow of service in our restaurant. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.
Responsibilities
- Greet guests warmly upon arrival and provide them with an inviting first impression.
- Manage the seating chart and ensure efficient seating of guests while minimizing wait times.
- Take reservations over the phone or in person, ensuring accurate record-keeping.
- Assist guests with any inquiries about the menu or restaurant services.
- Collaborate with servers and kitchen staff to ensure smooth communication and service flow.
- Maintain cleanliness and organization of the host/host area.
- Handle guest complaints or concerns with professionalism and courtesy.
- Utilize Aloha POS system for managing reservations and guest information.
Skills
- Excellent communication skills to effectively interact with guests and team members.
- Strong customer service orientation with a focus on hospitality.
- Familiarity with food service operations, preferably in a restaurant or hotel setting.
- Experience using POS systems, such as Aloha, is a plus but not required.
- Ability to multitask in a busy environment while maintaining attention to detail.
- A positive attitude and willingness to help others create memorable dining experiences.
Join our team as a Host/Host and be part of an exciting environment where your contributions make a difference!
Job Types: Full-time, Part-time, Seasonal
Pay: $10.00 - $16.00 per hour
Expected hours: 10 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 10 hour shift
- 12 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Work Location: In person
Salary : $10 - $16