What are the responsibilities and job description for the SERVICE ADVISOR (Ford Experience a Plus) position at Mullinax Ford?
Job Description
Job Description
About the Role :
We are seeking a highly motivated and experienced Service Advisor to join our team at Mullinax Ford of New Smyrna. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring customer satisfaction by accurately diagnosing and recommending the appropriate repairs and maintenance services for their vehicles. You will work closely with our team of technicians to ensure timely and efficient service delivery. Your ultimate goal will be to ensure that our customers receive the highest level of service and leave our dealership feeling satisfied and confident in their vehicle's performance.
Minimum Qualifications :
- High school diploma or equivalent
- 2 years of experience as a Service Advisor in the automotive industry
- Excellent communication and customer service skills
- Strong organizational and time management skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Preferred Qualifications :
Responsibilities :
Skills :
As a Service Advisor, you will utilize your excellent communication and customer service skills to provide exceptional service to our customers. You will also use your strong organizational and time management skills to ensure timely and efficient service delivery. Your ability to accurately diagnose and recommend the appropriate repairs and maintenance services will be crucial to ensuring customer satisfaction. Additionally, your knowledge of Ford vehicles and experience with Reynolds and Reynolds software will be beneficial in this role. Overall, your skills will be utilized to provide the highest level of service to our customers and ensure their satisfaction with their vehicle's performance.
