What are the responsibilities and job description for the LIHTC Property Manager- NOW HIRING!!! position at Multi-Family?
The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Supervisor. As a Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration & risk management. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with policies and procedures, safety and fair housing guidelines, and liability concerns.
Essential Duties & Responsibilities
- Personnel Management
- Use consistent techniques & company directives to screen, hire, train, coach, and develop on-site staff
- Ensure effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with training benchmarks
- Complete weekly/daily office & maintenance staff schedules and assignments
- Deal effectively and consistently with performance problems; document adequately, communicate with direct supervisor and HR and terminate appropriately when necessary
- Promote harmony and quality job performance of staff through support and effective leadership
- Ensure staff compliance and consistency with Company policies and procedures
- Financial Management
- Achieve the highest possible net operating income through the implementation of effective cost control and revenue & leasing improvement; identify trends and recommend strategies and adjustments
- Develop yearly operating budgets/forecasts
- Monitor the timely receipt and reconciliation of deposits, rent collections, and charges to ensure submitted on a timely basis
- Monitor the timely receipt, reconciliation, and coding of all vendor invoices
- Ensure property closeout is completed on time and ownership financial reports are accurate
- Strategic Leasing Management
- Develop yearly marketing plan and utilize marketing strategies & systems
- Ensure staff leasing techniques are effective in obtaining closure, follow up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date
- Deal with resident complaints, concerns, and requests to ensure resident satisfaction
- Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
- Effectively show, lease, and move in prospective residents
- Administrative & Maintenance Management
- Ensure all administrative & leasing reporting is accurate, complete, and submitted on a timely basis
- Will head emergency team for the property; ensures proper response and handling of all property emergencies with staff, residents, buildings, etc. within company guidelines to minimize liability
- Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff
- Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)
- Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, and contractors, dealing with inadequate service, etc.)
- Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (i.e., “walk” units to ensure make-ready and work orders are completed)
Job Type: Full-time
Pay: $72,000.00 - $73,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- On call
- Overtime
- Rotating weekends
- Weekends as needed
Experience:
- screen, hire, train, coach, and develop on-site staff: 3 years (Preferred)
- cost control and revenue & leasing improvement: 3 years (Preferred)
- identify trends and recommend strategies and adjustments: 3 years (Preferred)
- marketing plan and utilize marketing strategies: 3 years (Preferred)
- administrative & leasing reporting: 3 years (Preferred)
- Budgeting: 3 years (Preferred)
- monitor maintenance: 3 years (Preferred)
- Property management: 3 years (Required)
Ability to Relocate:
- Fort Carson, CO: Relocate before starting work (Required)
Work Location: In person
Salary : $72,000 - $73,000