What are the responsibilities and job description for the Property Manager position at Multi-Family?
Job Summary:
The Property Manager will oversee the day-to-day operations and management of the properties. The role includes tenant relations, lease administration, maintenance coordination, and financial oversight. This position requires excellent organizational skills, a customer-service mindset, and the ability to manage multiple tasks simultaneously.
Key Responsibilities: Tenant Relations:
- Serve as the primary point of contact for tenant inquiries, requests, and concerns.
- Assist with lease renewals, tenant communications, and responding to tenant complaints promptly.
- Coordinate tenants move-ins and move-outs, ensuring proper documentation and inspections.
- Ensure tenant satisfaction through timely communication and addressing maintenance or property issues.
Maintenance and Property Management:
- Oversee maintenance requests and coordinate with vendors and contractors to ensure repairs are completed on time and to a high standard.
- Conduct regular property inspections and ensure the property is well-maintained and compliant with health and safety regulations.
- Ensure all common areas are clean and functional, and address any issues related to building upkeep.
Leasing and Marketing:
- Assist with marketing available units or properties to potential tenants.
- Show properties to prospective tenants, provide information on leasing terms, and promote property amenities.
- Screen tenant applications, conduct background checks, and assist in preparing lease agreements.
- Manage and track lease expirations, renewals, and terminations.
Administrative Duties:
- Maintain accurate and organized property records, including lease agreements, tenant information, and maintenance records.
- Assist in updating and maintaining property management software systems.
- Prepare and distribute notices, including lease renewals, rent increase notices, and maintenance updates.
- Assist with data entry, reporting, and other administrative tasks as assigned.
Compliance and Safety:
- Ensure compliance with local housing laws, regulations.
- Maintain proper documentation related to property inspections, insurance, and legal requirements.
- Implement and uphold safety and emergency protocols for both tenants and property staff.
Required Skills and Qualifications:
- Education: High school diploma or equivalent required
- Experience: 2 years of experience in property management.
- Communication: Excellent verbal and written communication skills for interacting with tenants, vendors, and team members.
- Customer Service: Strong customer service orientation with the ability to manage tenant relationships effectively.
- Financial Skills: Basic knowledge of financial management, rent collection, and budgeting.
- Organizational Skills: Ability to prioritize and handle multiple tasks efficiently in a fast-paced environment.
- Problem-Solving: Strong problem-solving skills to address tenant complaints, maintenance issues, and operational challenges.
- Technology: Proficient in property management software (e.g., Yardi, AppFolio), Microsoft Office Suite (Excel, Word, Outlook), and general office tools.
- Attention to Detail: High attention to detail to ensure accuracy in leases, reports, and financial documentation.
Job Type: Full-time
Pay: $70,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Experience:
- Entrada: 3 years (Required)
- Budgeting: 3 years (Required)
- Denver Real Estate: 3 years (Required)
- Customer service: 3 years (Required)
- Property management: 3 years (Required)
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Denver, CO 80212: Relocate before starting work (Required)
Work Location: In person
Salary : $70,000 - $75,000
