What are the responsibilities and job description for the Commercial Equipment Repair Technician position at Multi-Flow Industries LLC?
Description
Multi-Flow Industries (Lenox-Martell) is looking for a skilled and experienced Commercial Equipment Repair Technician to join our growing team. Lenox-Martell has been servicing local businesses for over 80 years and we need your help as we continue to grow. We offer competitive pay, a great work environment, and a comprehensive benefits package.
As a Commercial Equipment Repair Technician, you will be responsible for diagnosing and repairing a wide range of equipment, providing exceptional customer service, and ensuring customer satisfaction.
Commercial Equipment Repair Job Duties
- Perform electrical and mechanical repairs on various equipment including but not limited to dishwashers, ice machines, and ovens
- Conduct field service visits to customers' businesses to diagnose and troubleshoot equipment issues
- Utilize schematics and technical manuals to identify and resolve equipment malfunctions
- Assemble and disassemble equipment as needed for repairs or replacements
- Provide excellent customer service by addressing customer concerns, answering questions, and explaining repair processes
- Maintain accurate records of all repairs, parts used, and services provided using company provided hand held device.
- Collaborate with team members to ensure efficient workflow and timely completion of repairs
- Previous experience as an Equipment Repair Technician or electrical repair is highly preferred
- Knowledge of electrical systems and components
- Familiarity with refrigeration systems is a plus
- Ability to read and interpret schematics and technical manuals
- Excellent problem-solving skills with the ability to diagnose and troubleshoot appliance issues effectively
- Outstanding customer service skills with the ability to communicate technical information in a clear and understandable manner
Requirements
- Must have a valid driver's license with a clean driving record and be able to pass pre-employment screenings.
- Face to face interaction with customers.
- Strong work ethic, professional appearance, and safety consciousness.
- Ability to lift up to 60 pounds without assistance and up to 150 pounds with assistance
- This position is Monday - Friday with participation in the on-call rotation every 4-6 weeks.
Benefits
- Competitive salary
- Paid Time Off
- 9 paid holidays
- Medical/Dental/Prescription/Vision plans
- 401k with generous employer match
- Employer paid benefits such as life, short-term, and long-term disability insurance
- Commissions paid for leads generated in the field
- Annual boot reimbursement
