What are the responsibilities and job description for the Receptionist position at Multi Image Group (MIG)?

Receptionist / Administrative Assistant

Multi Image Group (MIG), a leader in creating immersive live meetings and events, is seeking a full-time Receptionist / Administrative Assistant to join our team in Boca Raton. This is a great job to get your foot in the door with a company of over 150 talented team members, who produce events and shows all over the US and abroad.

As the first point of contact upon entry, this role is essential to creating a welcoming and professional impression of MIG for clients, vendors, and guests. The Receptionist / Administrative Assistant will manage front desk operations, provide administrative support to various department heads, and collaborate daily with the Director of Guest Services and Production Management team.

Role & Responsibilities :

Serve as the first point of contact for visitors and callers, ensuring a warm, professional, and friendly experience.
Answer and redirect phone calls to the appropriate team members efficiently and accurately. While we do have a lot of foot traffic coming into the building, the number of calls average around ten calls a day.
Work closely with the Director of Guest Services and Production Management team to ensure meal rooms are stocked, supplies are replenished, and guest areas are organized and clean.
Assist in coordinating food and beverage arrangements for internal events and meetings, ensuring a seamless setup and experience.
Manage front desk operations, including handling incoming and outgoing mail, packages, and other administrative tasks.
Maintain an understanding of company tools, systems, and processes to provide accurate information and support to clients, guests, and team members.
Perform miscellaneous administrative tasks such as scheduling, ordering supplies, and assisting with meeting and / or travel preparations.
Ensuring reception area is clean and presentable.
Monitoring visitor access and maintaining logs.

Skills / Qualifications :

Friendly, professional demeanor with excellent interpersonal and communication skills.

Strong organizational skills and attention to detail.

Ability to multitask and remain calm under pressure in a fast-paced environment.

Self-starter with a proactive approach to problem-solving and the ability to work with minimal supervision.

Comfortable with technology and proficient in Microsoft Office (Outlook, Word, Excel, Teams) and Zoom.

Abode Suite and knowledge of other creative programs are encouraged, but not required.

Familiarity with hospitality or corporate event environments is a plus.

Confident and professional with the ability to respectfully work efficiently with clients, co-workers and vendors.

Requirements :

High school diploma or equivalent; Associate’s or Bachelor’s degree preferred.

1–2 years of experience in a receptionist, administrative, or customer service role.

Local to South Florida and able to work onsite in the Boca Raton office 5 days a week. 8am-5pm

Ability to lift 20 lbs. and perform light physical tasks when needed.

Strong written and verbal communication skills, with excellent grammar.

Benefits (for Full-Time employees) :

Employee Stock Ownership Plan (ESOP)

401K match

Health Insurance

HSA / FSA

Paid Time Off (PTO)

Paid Holidays

Wellness Program

Profit Sharing Program

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