What are the responsibilities and job description for the Customer Service Associate - Part Time position at Multi Site Management LLC?
JOB TITLE: CSA – Cashier, Part Time
SHIFT SCHEDULE: Varies
DEPT/LOCATION: 3713 Hwy 95, Bullhead City, AZ
REPORTS TO: Retail Store Manager
The Customer Service Associate (CSA) is responsible for providing prompt, efficient, courteous, and quality service to all customers. This includes operating a cash register, greeting customers, assisting with fuel dispensers, cash handling, light janitorial duties, and other duties as assigned.
DUTIES AND RESPONSIBILITIES
REQUIREMENTS
PHYSICAL DEMANDS
The Customer Service Associate (CSA) is responsible for providing prompt, efficient, courteous, and quality service to all customers. This includes operating a cash register, greeting customers, assisting with fuel dispensers, cash handling, light janitorial duties, and other duties as assigned.
DUTIES AND RESPONSIBILITIES
- Provide friendly service to customers
- Greet and assist customers
- Operate cash register to enter convenience store and gasoline purchases (assistance will be available if needed)
- Account for all monies, cigarettes, and lottery tickets on assigned shift
- Check the expiration date and face-off product
- Follow proper safety protocols and procedures
REQUIREMENTS
- Must be flexible to work various schedules, mornings, and afternoons
- Must have the ability to accurately handle money
- Must have strong attention to detail
- Must possess excellent verbal and written communication skills
- Must have excellent customer service skills
- Must be capable of effectively communicating with customers and co-workers
- Must be able to work independently and be self-motivated
- Must be able to do simple math such as counting, recording, addition, subtraction, and multiplication
PHYSICAL DEMANDS
- Must be able to stand and walk for the duration of the shift
- Regularly lift and or move up to 20-50 pounds
- Must be comfortable working in a convenience store environment
- Must maintain a professional appearance and abide by the Dress Code Policy
- Must maintain a professional and friendly demeanor towards customers and fellow employees
- Daily exposure to gasoline and oil products
- Fast-paced environment