What are the responsibilities and job description for the Customer Service Associate PT (Graveyard) - Site 867 position at Multi-Site Management, LLC?
JOB TITLE: Customer Service Associate - Part-Time
FLSA STATUS: NON-EXEMPT HOURLY
SHIFT SCHEDULE: PART TIME (GRAVEYARD)
JOB LOCATION: 1356 Erringer Rd, Simi Valley, CA 93065
REPORTS TO: RETAIL STORE MANAGER
The Customer Service Associate (CSA) provides prompt, efficient, courteous, quality customer service. This includes operating a cash register, greeting customers, assisting with fuel dispensers, cash handling, light janitorial duties, and other duties as assigned.
DUTIES AND RESPONSIBILITIES
- Provide friendly service to customers
- Greet and assist customers
- Operate cash register to enter a convenience store and gasoline purchases (assistance will be available if needed)
- Account for all monies, cigarettes, and lottery tickets on assigned shift
- Check the expiration date and face-off product
- Follow proper safety protocols and procedures
REQUIREMENTS FOR CASHIERS:
- Must be able to work a varied schedule
- Minimum of 1 year of customer service experience
- Must have the ability to handle money accurately
- Must have strong attention to detail
- Must possess excellent verbal and written communication skills
- Must have excellent customer service skills
- Must be capable of effectively communicating with customers and co-workers
- Must be able to work independently and be self-motivated
- Must be able to do simple math such as counting, recording, addition, subtraction, and multiplication
PHYSICAL DEMANDS
- Must be able to stand and walk for the duration of the shift
- Regularly lift and or move up to 20-50 pounds
- Must be comfortable working in a convenience store environment
- Must maintain a professional appearance and abide by the Dress Code Policy
- Must maintain a professional and friendly demeanor towards customers and fellow employees
- Daily exposure to gasoline and oil products
- Fast-paced environment
