End User Computer Analyst

You Belong Here.

At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.

FTE: 1.0, Shift: Day, Schedule: 8 hour days, 5 days a week and other times as needed

Position Summary

The End User Compute (EUC) Analyst is an excellent opportunity to provide effective and efficient use of compute devices and technology. As a central point of contact for customer needs, you will be able to apply your expertise as you troubleshoot, make decisions and recommend the best solutions on a day-to-day basis.

Responsibilities

• You will assume on-call assignments for the evening, night, holiday, and weekend shifts as assigned
• You will support the MultiCare community by working varied shifts
• You will provide clinical hardware and software support as assigned
• You will function as a primary liaison between various IS&T staff for networking, cabling, and hardware/software configuration issues
• You will train and keeps End User Compute staff apprised of any changes or updates specific to Technical areas
• You will work with all IS&T department staff to facilitate better communications between departments

Requirements

• AA in healthcare or A Certification or equivalent certifications, Bachelor's degree in computer science or related field preferred
• Specific experience may be substituted for education
• Technical School classes (End User Compute)
• Minimum four (4) years of experience in a technology related environment: workstation management, application installation, or virtual

Our Values

As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.

Why MultiCare?

• Belonging: We work to create a true sense of belonging for all our employees
• Mission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve
• Market leadership: Washington state's largest community-based, locally governed health system
• Employee-centric: Named Forbes “America’s Best Employers by State” for several years running
• Technology: "Most Wired" health care system 15 years in a row
• Leading research: MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communities
• Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turn

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $69,410.00 - $95,867.00 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.