What are the responsibilities and job description for the Construction Scheduler/Customer Service Rep/Office Admin position at Multimedia Solutions Group, Inc.?
Job Description
Job Description
Benefits :Multimedia Solutions, a proven leader in designing and building innovative Audio, Video and Automation solutions, is seeking to add a Front Office Administrator to our Farmers Branch office. We would prefer someone with experience with dispatch, customer service and accounts receivable.
Responsibilities :
- Scheduling and dispatching multiple crews
- Coordinating with builders and homeowners to accurately schedule service calls, low voltage, security, and audio video installs
- Upholding billing procedures and assisting with receipt of customer payments
- Answering phones in an often busy environment
- Greeting clients at the door
- Other administrative duties and paperwork for managers
- Assisting with data entry, filing and other clerical duties
- We will train the right person with no experience.
- Preferred 2 years of relevant customer service / administrative experience, with knowledge of Audio / Video or construction industry
- Must possess excellent verbal and written communication skills
- Strong computer skills, knowledge of database software, Microsoft Office, email and electronic calendar systems with the ability to learn new programs
- Must have strong organization skills and the ability to manage multiple tasks, projects, and personnel and be able to adapt and shift priorities.
- Self-sufficient, self-motivated, organized, reliable and punctual. Self-starter with the ability to maximize efforts daily, without daily supervision.
- Professional Demeanor and good people skills.
Desired Skills and Experience :