What are the responsibilities and job description for the Sports Pub Busser position at Multnomah Athletic Club?
Multnomah Athletic Club is more than Portland’s most legendary hub of sports and socializing. It’s like a small city unto itself. Where else can you find four restaurants, three pools, a climbing gym, state-of-the-art studios and fitness suite, a complex of racquet sport courts, massage offerings, a boutique, plus a grand ballroom and variety of events spaces all in one place? To say that every employee of MAC has room to move is an understatement almost as big as MAC’s 600,000 square feet of recreational possibilities.
Want a career with a future? A campus worth exploring? A one-of-a-kind community on which you can have a direct impact? MAC is all of those things and more.
The Role
We're looking for a dedicated and energetic Sports Pub Busser to join our dynamic team and help deliver an exceptional dining experience across our four unique restaurant outlets. This position plays a key role in ensuring smooth restaurant operations by supporting servers, maintaining clean and welcoming spaces, and keeping guest satisfaction front and center. If you're someone who thrives in a fast-paced, team-oriented environment and has a passion for service, we’d love to meet you.
This position is part-time, fully on-site role at our club in Portland, OR.
What You’ll Do
At Multnomah Athletic Club, we believe in taking care of our team members. We offer a wide range of benefits to ensure your well-being, both inside and outside the club. Here's what's in it for you:
The Multnomah Athletic Club is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.
Want a career with a future? A campus worth exploring? A one-of-a-kind community on which you can have a direct impact? MAC is all of those things and more.
The Role
We're looking for a dedicated and energetic Sports Pub Busser to join our dynamic team and help deliver an exceptional dining experience across our four unique restaurant outlets. This position plays a key role in ensuring smooth restaurant operations by supporting servers, maintaining clean and welcoming spaces, and keeping guest satisfaction front and center. If you're someone who thrives in a fast-paced, team-oriented environment and has a passion for service, we’d love to meet you.
This position is part-time, fully on-site role at our club in Portland, OR.
What You’ll Do
- Pre-Shift Preparation: Arrive on time, in full uniform, ready to work. Participate in pre-shift meetings and complete setup tasks such as folding napkins, stocking service stations, and preparing wares to ensure a smooth and professional start to service.
- Guest Experience Support: Deliver water within one minute of guest arrival. Clear unnecessary glassware and dishes promptly. Reset vacated tables quickly and neatly to maintain a high level of service throughout the dining experience.
- Dining Room Efficiency: Use every trip into the dining room as an opportunity to help—carry a tray, scan the room, and complete at least three useful tasks such as clearing, refilling, or resetting. Provide consistent support to servers and assist in completing side work and cleaning duties.
- Station & Equipment Maintenance: Maintain clean and well-stocked service stations. Bus dishes to the dishwasher efficiently—never overfilling tubs—and unload them in an organized way. Handle all restaurant equipment with care to minimize waste, breakage, and wear and tear.
- Team Collaboration & Flexibility: Assist with banquet and catering events on major holidays (e.g., Thanksgiving, Easter, Mother’s Day, Annual Meeting). Take on additional tasks as assigned by supervisors and participate in all club-related training classes to continuously improve service quality.
- Safety & Cleanliness: Follow all safety policies and procedures. Report hazards, injuries, or unsafe conditions promptly. Keep side stations clean and wares distributed properly. Promote and model the MAC Code of Conduct at all times.
- Customer Service Skills: A positive, helpful attitude with strong interpersonal skills. A commitment to delivering exceptional service in every interaction with members, guests, and coworkers.
- Knowledge & Experience: Possession of a valid food handler’s permit. Familiarity with table etiquette and dining service standards. Ability to describe menu items accurately, including at least three key ingredients and the method of preparation for each.
- Work Ethic & Dependability: Punctuality and consistent attendance are a must. Able to work long hours including weekends and holidays. A willingness to jump in wherever needed and adapt to multiple dining outlets.
- Physical & Technical Ability: Capable of standing, walking, and talking for long periods. Able to lift up to 25 lbs. and carry trays confidently. Comfortable working with restaurant equipment and completing physical tasks like bending, setting up stations, or cleaning.
- Team-Oriented Mindset: Collaborative spirit and strong communication skills. Ability to think on your feet, multitask efficiently, and maintain a calm, professional demeanor in a high-paced environment.
At Multnomah Athletic Club, we believe in taking care of our team members. We offer a wide range of benefits to ensure your well-being, both inside and outside the club. Here's what's in it for you:
- Full-time employees: Enjoy medical, dental, and vision insurance.
- Facility access: Free access to our exercise room and classes, climbing gym, and pools.
- Convenience: Free parking and discounted public transportation passes.
- Retirement: Participate in our 401(k) program with an employer match.
- Well-being: Access our Employee Assistance Program (EAP) and the Headspace wellness app for free.
- Perks: Enjoy discounts on club services and meals.
The Multnomah Athletic Club is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.