What are the responsibilities and job description for the District Systems and Security Engineer position at MULTNOMAH ESD?
Department: Technology Services
Reports to: Department Administrator
Classification/Range: Classified/Range 24; FLSA Exempt
Schedule: 260/261 days per year
POSITION PURPOSE:
A District Systems and Security Engineer is responsible for working alongside district or ESD technology teams to design, recommend, and implement security improvements to district systems and other technology resources. The position focuses on understanding of security implications and risks. The position works to improve overall district security posture by improving configuration, usage, and practices in virtualization, software, hardware, network, and cloud technologies for internal and external clients.
ESSENTIAL JOB FUNCTIONS:
The duties listed below are not inclusive, but characteristic of the type and level of work assigned for this position.
- Plan and implement changes to district infrastructure with the goal of lowering overall security risks.
- Design, configure, troubleshoot, and support Microsoft and Linux server operating systems utilizing both hardware and virtualization based technologies.
- Design, configure, troubleshoot, and support WAN/LAN connectivity and information security infrastructure.
- Design, configure, troubleshoot, and support storage and server data backup and disaster recovery operations.
- Configure, troubleshoot, and support cloud-based services.
- Configure security settings or access permissions for groups and individuals.
- Maintain and respond to remote monitoring system alerts and notifications.
- Ensure regular software and operating system upgrades.
- Document setup & troubleshooting procedures.
- Communicate with clients as needed and act as a source of guidance and training.
- Collaborate with other Technology staff to ensure a secure, client-friendly technology environment.
- Maintain skill sets to keep up with new and emerging technologies.
- Maintain flexible work hours to meet project demands as needed.
- Travel between sites.
OTHER JOB FUNCTIONS:
- Provide back-up support to other positions in case of absence or work overload.
- Assists other programmers, developers, and other TS colleagues in systems analysis, programming, troubleshooting, and back-up functions.
- Attends department and other staff meetings.
- Performs other related duties as assigned.
ESSENTIAL QUALITIES:
Equity: Lead and support regional equity initiatives
Vision: Lead with vision, follow-through and student focus.
Trust: Develop trust among coworkers and students through honesty and fairness.
Communication: Communicate in an inclusive, effective and collaborative manner.
Personal Qualities: Be respectful, excel in customer service, caring, humble and courageous.
Agency-wide perspective: Be involved in and supportive of continuous overall improvement of MESD programs and services.
Attendance: Daily and consistent attendance and puncuality are paramount as this provides consistency and alignment with students, peers and programming outcomes.
MINIMUM QUALIFICATIONS
- Four or more years demonstrated work experience with Microsoft enterprise systems, including Windows Server and Active Directory in an enterprise setting.
- Four or more years demonstrated work experience with Linux server administration in an enterprise setting.
- Demonstrated work experience supporting standard WAN/LAN network configuration and management.
- Demonstrated work experience with VMWare and other virtualization technologies.
- Working knowledge of O365 or Google cloud based productivity suite administration.
- Working knowledge of storage devices & protocols including SAN, NAS, DAS, iSCSI, NFS, etc.
- Working knowledge of Windows and Mac based desktop/client configuration via enterprise management tools.
- Working knowledge of mobile device configuration via enterprise management tools.
- Knowledge of help desk ticketing practices and service escalation processes.
- Knowledge of Azure AD and cloud integration is highly desirable but not required.
- Knowledge of ChromeOS and Chrome management tools is highly desirable but not required.
- Ability to to shift priorities rapidly in a fast paced environment
- Ability to work comfortably in a team environment
- Ability to self organize/start to effectively support multiple customers simultaneously
- Valid driver’s license
- Able to successfully pass State of Oregon criminal background check
EDUCATION AND EXPERIENCE:
High School Diploma or GED and two (2) years recent experience supporting end-user technology in an enterprise setting
WORKING CONDITIONS:
Work is performed in special education or alternative education environments. Work may involve implementing crisis prevention/intervention protocols, and may involve a risk of injury, exposure to contagious diseases, verbally and physically hostile students and other adverse conditions.
PHYSICAL DEMANDS:
Work is performed in an office and computer operating environment; involves sitting, walking, and occasional lifting up to 60 lbs load; and requires hand/eye coordination in the efficient operation and setup of computers and related equipment. Travel to various sites may be required.
Daily:
- Requires regular focus on a computer screen
- May be required to sit, stand, type, write, hear and speak for extended periods of time
- Precise control of fingers and hand movements required.
- Work activities may include bending, stooping, kneeling
Occasionally:
- Dealing with distraught or difficult individuals.
- Ability to perform work and communicate in a noisy environment.
- Evening and weekend work for maintenance and urgent support.
BENEFITS:
- District pays full medical, dental and vision premiums for eligible employees and dependents. Two medical insurance plan options:
- Group Health Reimbursement Arrangement (HRA)
- Opt-Out option
- MESD pays employee’s 6% Public Employees Retirement System (PERS) contribution
- Paid holidays, vacation, sick leave and personal time off
- Tuition Reimbursement and Professional Development
This position is subject to board policies, administrative rules and procedures, department regulations and applicable state and federal statutes. This position does not carry administrative authority. All commitments outside of authorized programs and services are subject to prior approval by the supervisor of this position.
NOTE: The description contained herein reflects general details as necessary to describe the principle functions of this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise to balance the workload.
EQUAL OPPORTUNITY EMPLOYER
MESD recognizes the diversity and worth of all individuals and groups. It is the policy of MESD that there will be no discrimination or harassment of individuals or groups based on race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, marital status, age, veterans status, genetic information or disability in any educational programs, activities, or employment.
Reasonable accommodations for the application and interview process will be provided upon request and as required in accordance with the Americans with Disabilities Act of 1990. Individuals with disabilities may contact the Human Resources Director for additional information or assistance. Speech/Hearing impaired persons may contact the district for assistance through the Oregon telecommunications Relay Service at 1-800-735-2900.
Salary : $42 - $53
