What are the responsibilities and job description for the Aquatics Customer Service Attendant - Seasonal position at Mundelein Park District?
Aquatics Customer Service Attendant
Position Type : Seasonal : Non-Exempt Hourly Start Date : May 2025
Hiring Wage Range : $15.00 - $16.00 per hour DOQ
Full Wage Range : $15.00 - $17.00 per hour
Benefits : District Discounts
Summary
The Aquatics Customer Service Attendant will be responsible for a wide variety of duties including, but not limited to, providing exceptional customer service, greeting and checking in all members and patrons, and handling membership and day pass sales. This position requires varying hours including, weekends and holidays. Aquatics Customer Service Attendant reports to the facility Shift Manager. The Aquatics Customer Service Attendant will also work closely with the Aquatics Manager.
Qualifications - Education, Experience and Training
Must be at least 16 years of age. Must be able to work in a public and professional manner.
The individual must show maturity. The individual must demonstrate the ability to accurately use addition, subtraction, division, multiplication, fractions, and decimals. The individual must show proficiency with the Park District computer system. CPR, First Aid and AED Certification required and if not certified, he / she must become certified.
Duties and Responsibilities
Essential Functions
- Reports to Barefoot Bay and Diamond Lake Beach Shift Managers.
- Maintain accurate records of pass purchases, daily fees received, program attendance, and daily attendance.
- Ensure all pass holders have an accurate and up to date pass.
- Report all unsafe conditions to a Managers and, or Deck Supervisors.
- Complete all assigned cleaning duties and keep the cash area in a tidy and organized manner.
- Be very familiar with established Emergency Action Plan.
- Report on time for all scheduled shifts.
- Accurately record inventory deductions.
- Practice and follow all policies and procedures as stated in the staff manual and directed by Managers and Deck Supervisors.
- Perform other related duties as assigned.
Salary : $15 - $17
