What are the responsibilities and job description for the Facilities Contract Manager position at Munich Airport NJ LLC?
The Facilities Contract Manager works under the Senior Contract Facilities and Maintenance Manager in the engineering and facility management department. His primary responsibility is to provide support to ensure facilities services contracts are executed effectively and efficiently. He also acts as a backup to the other Facilities Contract Managers and FM planners. Additionally, he supervises and coordinates facilities vendors during off-hours and weekends.
What will you do as a facilities contract manager?
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What will you do as a facilities contract manager?
- Assist in developing and preparing world-class service scope of work for maintenance contracts like, signage service, apron sweeping, windows and façade cleaning, snow removal, pest control, grease collection, and waste management
- Assist in implementing Service Level Agreements and measure contract performance using Key Performance Indicators (KPIs)
- Coordinate during off-hours business with contractors, overseeing daily operation and maintenance activities, inspecting and evaluating their work against performance standards to ensure that all services are effectively delivered, and facility needs are met
- Identify solutions to building maintenance issues and propose improvements
- Assist in maintaining monthly reports and other documents, such as budgets, maintenance statistics, quality control, and customer experience
- Ensures subcontractor compliance with all SOPs in all validated work environments
- Carry out building & room checks daily, ensuring any issues are dealt with promptly and efficiently
- Assisting the Facilities department with general ad hoc projects
- Ensure attending contractors onsite have the authority to work and have provided the correct health and safety documentation to commence work. Record contractor activities onsite
- Must be available to respond to emergencies and determine on-call coverage between the other contract managers
- Will perform his duties during the afternoon, evening, night, and weekend. He will create his schedule to cover different shifts and times during a month and spot-check all contractor's shifts
- Bachelor's degree in BusinessAdministration, Operation Management, or Engineering is preferred; a combination of other diplomas with comparable working experience will be considered
- LEED experience is highly desirable
- Certified Facility Manager (CFM), International Facilities Management Association (IFMA), Building Owners and Managers Association (BOMA) industry certifications recommended
- A minimum of 2-3 years of working experience in a similar position is preferred
- Effective communication, negotiation, and interpersonal skills
- Exceptional attention to detail and talent for accuracy and precision
- Knowledge of Federal, State, County, and Local codes and regulations involving construction, environment, fire, safety, sanitation, and recycling
- Excellent understanding of the policies, procedures, materials, tools, and methods for facility maintenance
- Experience with vendor and performance-based management focused on achieving high levels of customer satisfaction
- Experience in a large, complex airport environment is an asset
- Ability to establish and maintain effective and professional working relationships at multiple project levels ranging from tradespeople to an executive
- Has a positive attitude and a hands-on mentality
- Possess a strong sense of integrity, openness, fairness, and transparency
- Ability to work without direct supervision, take responsibility, and own assigned tasks
- Ability to multi-task and establish priorities
- Ability to maintain organization and control in an ever-changing environment
- Must exhibit self-initiative, accountability, flexibility, good leadership skills, and political savvy
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