What are the responsibilities and job description for the Maintenance Planner/Coordinator position at Munich Airport NJ LLC?
Munich Airport NJ LLC is a US-based subsidiary of the German Airport Operator Munich Airport. Munich Airport NJ LLC is responsible for the operations, maintenance, and concession management of Terminal A at Newark Liberty International Airport (EWR)! We are looking for an experienced and creative;
Maintenance Planner/Coordinator
The Maintenance Planner/Coordinator role involves supporting all physical infrastructure and maintenance tasks within the responsibility of the Terminal Operator. As the primary contact for internal and external customers, this position provides daily support to the FM team and contractors. The role also includes monitoring the health and performance of critical Terminal Assets and managing key building systems. Additionally, this position serves as the first responder and investigator for any technical issues in the building, coordinating efforts to recover operations.
You will join a team of four Planners who rotate duties at Terminal A's operation center, covering 16 hours a day, 7 days a week. You will also work alongside maintenance contract managers, overseeing vendors and contractors and taking over small technical projects.
Your Future Responsibilities
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Maintenance Planner/Coordinator
The Maintenance Planner/Coordinator role involves supporting all physical infrastructure and maintenance tasks within the responsibility of the Terminal Operator. As the primary contact for internal and external customers, this position provides daily support to the FM team and contractors. The role also includes monitoring the health and performance of critical Terminal Assets and managing key building systems. Additionally, this position serves as the first responder and investigator for any technical issues in the building, coordinating efforts to recover operations.
You will join a team of four Planners who rotate duties at Terminal A's operation center, covering 16 hours a day, 7 days a week. You will also work alongside maintenance contract managers, overseeing vendors and contractors and taking over small technical projects.
Your Future Responsibilities
- Establish schedules and work orders for Planned Maintenance and ensure stakeholders are informed accordingly
- Monitor execution, receive reports on executed PM Work Orders, and validate that information is accurately logged into the CMMS system (Maximo)
- Ensure events/incidents are logged into the CMMS system, addressed, and resolved per SLAs using standard work order procedures
- Inform and collaborate with relevant stakeholders if an event requires their involvement
- Implement measures in response to alerts received from Facility Maintenance systems
- Oversee regular planned and ad-hoc inspections.
- Monitor all KPIs and SLAs to ensure compliance
- Supervise subcontractors' performance in planned and reactive maintenance, coordinating with management as necessary
- Generate shift and daily reports as required
- Contribute to reporting and analysis to identify trends, suggest condition-based maintenance actions, and enhance ITOCC Operations
- Ensure proper maintenance of all documentation related to Work Order Execution
- Serve as the first point of resolution whenever possible
- Monitor SCADA, the building management system, and other FM software statuses and take appropriate action to address faults through corrective work order management
- Carry out root cause analysis for recurring issues and suggest preventive measures to avoid future recurrence
- Assist in developing and reviewing maintenance strategies and procedures to improve efficiency and minimize downtime
- Ensure compliance with all safety regulations and standards from our subcontractors and external vendors during maintenance and construction activities
- Lead and manage emergency technical response teams during critical incidents
- Bachelor's Degree in Electrical or Mechanical Engineering with 5 years in Facilities Management and Maintenance or Technical Associate Degree with 10 years in the same field
- Preferably, 2 years of experience within the aviation sector within the Facilities Maintenance Organization
- Prior knowledge of CMMS systems such as Maximo and Building Management Systems is advantageous
- Good experience with HVAC systems, Building Management Systems, and other facilities maintenance software monitoring programs
- Excellent organizational skills
- Strong verbal and written communication skills
- Exceptional attention to detail and accuracy
- Ability to interpret and record data accurately, ensuring high-quality data integrity
- Excellent customer service skills
- Ability to multitask and work effectively in a fast-paced environment
- Proficiency in using tact and diplomacy in challenging situations
- Ability to adapt to changing conditions and make decisions accordingly
- Strong analytical skills for reviewing and interpreting data
- Team player who works collaboratively towards common goals
- Ability to work independently, taking responsibility and ownership of tasks
- Capacity to establish and maintain professional relationships across various project levels
- Experience in a large, complex airport environment is an asset
- Eagerness for feedback and continuous learning in a mission-driven environment
- Possesses a strong sense of integrity, openness, fairness, and transparency
- Be part of a team that embraces diversity, fosters collaboration, practices mentorship, and values a positive, healthy work climate
- Play a key role in enhancing Munich Airport's reputation in the U.S
- Experience a dynamic international working environment
- Enjoy an attractive benefits package: Health, Vision, Dental, 401(k) Matching, LTD/STD, Life Insurance, PTO
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