Head of IT Ops Strategy & Portfolio Mgmt

Head of IT Ops Strategy & Portfolio Mgmt

Head of IT Operations, Strategy and Portfolio Management

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Information Technology Business Solutions

We’re adding to our diverse team of experts and are looking to hire those who are committed to building a culture that enables the creation of innovative solutions for our business units and clients.

The Company

As a member of Munich Re Specialty – North America (MRSI-NA) operations, we offer the financial strength and stability that comes with being part of the world's preeminent insurance and reinsurance brand. Our risk experts work together to assemble the right mix of products and services to help our clients stay competitive – from traditional reinsurance coverages, to niche and specialty reinsurance and insurance products.

The Opportunity

The Head of IT Operations, Strategy and Portfolio Management will establish a consolidated portfolio management process to identify, analyze and organize IT initiatives so that interdependencies across initiatives and portfolio level execution risks are identified and mitigated. She / He is responsible for the planning, oversight and administration of the entire MRSI IT project portfolio. She / He will work primarily with her / his Business and Strategy, GSI Portfolio Management including (CFO of MRS- NA) counterpart as well as several levels of management and staff across IT and business departments to assess, document and budget projects; guide and oversee prioritization and coordinate commencement and plan project resources as necessary.

The Head of IT Operations, Strategy and Portfolio Management will monitor and report on the health of the MRS-NA IT Portfolio; ensure coordination with the change management process and play an integral role in the annual IT budget development process. She / He will develop and implement best practices, processes, and appropriate toolsets for effective portfolio management inclusive of KPIs for operational efficiency.

She / he will be competent in modern cloud technologies and have a comprehensive understanding of Portfolio and Program Management, Agile methodologies and ITIL. She / he will manage several project managers and will be charged with establishing the overall program management function for transformation initiatives.

The Head of IT Operations, Strategy and Portfolio Management is a key member of the technology leadership team and reports to the Head of IT Business Solutions of Munich Re Specialty – North America. She / He will work collaboratively with the GSI competencies, GSI transformation, MRS-NA Chief Operations Officer as well as central teams within Munich Re, MRS-NA and GSI organizations. She / He will also work with the Head of Business Solution Architecture and the Head of Business Portfolio Management to ensure appropriate initiative prioritization and impact analysis of business priority, budget; initiative scope, personnel and / or organizational structure changes on the portfolio. The ideal candidate will have strong leadership and negotiation skills while being future-focused. She / He must be able to bridge the gap between the traditional waterfall / iterative mindset and the paradigm enabled by agile methodologies. She / He will have been in a similar operating model for a minimum of three (3) years and be intensely familiar with Agile frameworks and delivery structures necessary to execute against a large portfolio. Aside from certifications (PMP, Agile and ITIL), practical experience in the delivery space is desired.

Responsibilities

Delivery Excellence :

• Team up with the strategy and business portfolio management to chalk out and prioritize strategic business moves.
• Work with the team to develop and continue to refine the business roadmap.
• Collaborate on onboarding, reporting and management processes for the MRS-NA IT portfolio and induct in-flight initiatives.
• Identify metrics and key health indicators of portfolio, program and project operations.
• Collaborate with the Business Portfolio Management Lead to qualify, prioritize and optimize inbound initiatives.
• Develop and operate a model to size and prioritize all new IT Development initiatives, as well as establish delivery management controls to deliver business objectives.
• Create the support model and enable processes that will allow transitioning to a DevOps factory model for initiative execution.
• Identify metrics and create efficient reporting and control processes to enable MRS-NA IT to have full visibility of the portfolio of initiatives with the ability to exercise pre-emptive intervention where necessary.
• Participate in and support internal and external application security and compliance audits.
• Guide the overall MRS-NA IT leads with expert advice on enhancements necessary to increase the overall team efficiency.
• Drive towards accomplishments of the various 6-blocker objectives (GSI, MRS-NA business and IT).
• Complete special projects and iteratives with skillful oversight and support.
• Provide a unified, portfolio level (all entities along with AMS, GSI horizontal competencies) view of IT ready for ELT (executive leadership team) consumption.

Leadership :

Relationship Management :

Qualifications :

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