What are the responsibilities and job description for the Information Technology Entitlement Specialist position at Municipal Credit Union?
About MCU:
At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.
Our Mission:
To help hard-working New Yorkers build better tomorrows
Our Vision:
Be New York's most loved financial institution by helping our members build their best financial futures
Overview : The Entitlement Specialist is responsible for managing user access rights, entitlements and permissions and ensuring that proper access and authorization levels are maintained within MCU’s systems and platforms. The specialist works closely with IT, HR, and Lines of Business to ensure adherence to internal controls and the best practice of least-privilege.
Responsibilities:
Specific duties include, but are not limited to, the following:
Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following
Results - We are passionate about winning.
Agility - We proactively anticipate, respond and pivot to ensure MCU wins.
Integrity - We operate with the highest ethical standards and highest degree of honesty.
Belonging - We cultivate a culture of inclusion and teamwork.
Ownership - We take personal responsibility and hold ourselves accountable for the results.
What we can offer you:
Competitive Compensation, Medical And Dental Benefits.
401K with employer match
Flexible paid time off
We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.
Municipal Credit Union (MCU) is an Equal Opportunity Employer.
Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary: $66,640- $83,300 / Annually
At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.
Our Mission:
To help hard-working New Yorkers build better tomorrows
Our Vision:
Be New York's most loved financial institution by helping our members build their best financial futures
Overview : The Entitlement Specialist is responsible for managing user access rights, entitlements and permissions and ensuring that proper access and authorization levels are maintained within MCU’s systems and platforms. The specialist works closely with IT, HR, and Lines of Business to ensure adherence to internal controls and the best practice of least-privilege.
Responsibilities:
Specific duties include, but are not limited to, the following:
- Process requests for access changes (additions, modifications, terminations) in a timely and accurate manner.
- Ensure all access to MCU systems and applications complies with internal policies and regulatory standards.
- Facilitate the user access review process to ensure proper entitlements are granted according to job roles and responsibilities.
- Assist with internal and external audit requests, providing necessary data on employee system access.
- Collaborate with IT Security and InfoSec to monitor and respond to entitlement related security incidents.
- Consult with HR, IT leaders and other professionals on on-boarding and off-boarding workflow operations and how to optimize them.
- Maintain and update access documents and procedures.
- Participate in system upgrades and maintenance as it relates to entitlement functions.
- Work with technical teams to integrate new systems into the bank’s entitlement functions.
- Resolve entitlement-related issues and respond to user requirement regarding access rights.
- Perform other related duties as requested and special projects as assigned.
- College degree in one of the following disciplines: IT, Computing Studies, Information Systems, Business Administration OR equivalent work experience
- Cursury knowledge of the organization’s systems: Symitar Episys Quest, Meridian Link LPQ, Meridan Link Xpress Accounts, Mortgagebot LOS & POS, Finastra Servicing Director, Prologue, Synergy, Alkami, Image Center
- Strong analytical skills with attention to detail and the ability to detect inconsistencies.
- Exceptional verbal and written communication skills
- Exceptional customer service and relationship management experience
- Critical thinking skills
- Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail.
Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following
Results - We are passionate about winning.
Agility - We proactively anticipate, respond and pivot to ensure MCU wins.
Integrity - We operate with the highest ethical standards and highest degree of honesty.
Belonging - We cultivate a culture of inclusion and teamwork.
Ownership - We take personal responsibility and hold ourselves accountable for the results.
What we can offer you:
Competitive Compensation, Medical And Dental Benefits.
401K with employer match
Flexible paid time off
We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.
Municipal Credit Union (MCU) is an Equal Opportunity Employer.
Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary: $66,640- $83,300 / Annually
Salary : $66,640 - $83,300
