Sales Training Specialist

Job Description

Job Description

About MCU :

At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.

Overview : The Sales Training Specialist will be responsible for developing, implementing, and delivering organization-wide training programs that enhance the sales skills, techniques, and knowledge of our sales team. This role requires strong communication skills, an understanding of sales processes, and the ability to motivate and engage a diverse group of sales professionals. It requires consulting with various business units to identify training needs and developing tailored solutions.

Responsibilities :

Specific duties include, but are not limited to, the following :

• Based on the input from business lines, design and implement comprehensive sales training programs to improve the performance and effectiveness of the sales teams.
• Deliver engaging and interactive training sessions (in-person and virtual) on sales techniques, product knowledge, and customer engagement strategies.
• Evaluate and assess the effectiveness of training programs through feedback, testing, and performance metrics.
• Collaborate with sales leadership to identify skills gaps and training needs.
• Conduct one-on-one coaching and group training sessions to address specific sales challenges.
• Stay current with industry trends, sales methodologies, and tools to continually improve training programs.
• Assist in the onboarding process for new sales employees, ensuring they have the skills and knowledge to succeed.
• Monitor the progress of trainees and provide ongoing support and encouragement.
• Perform other related duties as requested and special projects as assigned.

Requirements :

Preferred Qualifications :

Why you’ll be a good fit :

Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following :

Results – You’ll look to achieve the best outcomes for our members. Continuously track and measure everything, and use it to always improve. Be proactive, not reactive.

Agility – You’ll remain agile in your decision making, planning, and delivery; using curiosity and creativity to see situations from all perspectives.

Integrity – You’ll act professionally and positively. Build trust, be upfront and communicate thoroughly.

Teamwork – You’ll work to achieve common goals as part of ONE TEAM.

Ownership – You’ll hold yourself and others accountable and remain committed to our obligations while caring about the outcomes as much as an owner would.

Belonging – You’ll embrace and environment in which any individual or group can be and feel welcomed, respected, supported and valued.

We stand by our mission to connect our members and communities with an exceptional financial future and we are looking for individuals who share this same purpose to take this journey with us.

What we can offer you :

Competitive compensation, Medical and dental benefits.

401K with employer match

Flexible paid time off

We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Municipal Credit Union (MCU) is an Equal Opportunity Employer.

Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Salary : $80,000 - $90,000 Annually

Salary : $80,000 - $90,000