What are the responsibilities and job description for the Room Attendant position at Municipal Grand hotel?
Room Attendant - Municipal Grand hotel (opening May 2025)
Management Company: Midnight Auteur
Sector: Luxury Independent Hotel
Property Description: 44-rooms, a restaurant, two bars a pool and delicious cocktails from the founders of Death & Co and The Ramble Hotel
Reports to: Housekeeping Manager
About Midnight Auteur
Midnight Auteur was born from the successful partnership between The Ramble Hotel in Denver and Death & Co, which began almost six years ago when the storied bar opened its second location in the lobby of The Ramble Hotel. With a shared intention among founders to build and operate hotels that immerse guests fully and seamlessly between social spaces and retreat – offering a setting fit for both celebration and sanctuary – our new hospitality company was created. The cocktail anchored experience at The Ramble Hotel, one in which the lobby is interchangeable with the bar, resulted in numerous accolades and awards, including Esquire’s Best Bars in America in 2019, North America’s 50 Best Bars in 2022 and noted by Condé Nast Traveler as ‘the hotel for people who are sick of other hotels.’
As a company we hold a deep, and slightly obsessive, reverence for the all-day lobby bar, which is really the foundation of Midnight Auteur. We love the idea of immersing our team and our guests in a vibrant, celebratory experience that only a hotel lobby bar can appropriately capture. The community created and hospitality shared over a coffee or cocktail is something we’re passionate about, while remaining equally committed to providing a luxury respite for our hotel guests.
Altogether, the Midnight Auteur team is passionate about actively evolving hotel, cocktail and culinary culture, being a progressive and forward-thinking operator, and making a positive impact on its communities. We look forward to hearing from you!
Cheers!
Our Purpose
We create meaningful experiences and connect people through modern classic hotels, anchored by vibrant bars and restaurants.
Our Niche
We operate luxury, independent hotels. We aim to attract guests (and employees) who appreciate great design, food and drink – hosted within a vibrant environment, rich with local culture and accompanied by warm hospitality.
The Role
The Room Attendant plays a crucial role in delivering a clean, comfortable, and inviting environment for guests, ensuring their stay exceeds expectations. This position is responsible for maintaining the highest standards of cleanliness and organization in guest rooms, public areas, and back-of-house spaces, contributing to the overall guest experience.
As a vital member of the Rooms Department, the Room Attendant is expected to embody Midnight Auteur core values by providing meticulous attention to detail, efficiency, and genuine care in their work. This role requires physical stamina, time management skills, and the ability to work collaboratively with other departments to uphold the hotel’s cleanliness and quality standards.
The Room Attendant actively participates in daily operations, ensuring all guest rooms and areas are serviced to perfection, creating a welcoming and exceptional environment for each guest.
What You Will Do
Clean, organize, and maintain guest rooms and public areas to the highest standards of cleanliness and presentation.
Ensure all assigned rooms are serviced efficiently within the designated timeframes, focusing on attention to detail.
Replenish room supplies such as linens, amenities, and towels, ensuring consistency in quality and stock levels.
Report any maintenance issues, damages, or safety hazards promptly to the Housekeeping Manager or Engineering team.
Perform deep cleaning tasks as required, such as vacuuming upholstery, washing windows, or cleaning carpets.
Respect guest privacy by adhering to the "Do Not Disturb" policy and practicing discretion during room servicing.
Collaborate with the Housekeeping Manager and team to maintain linen inventory levels and minimize waste.
Assist with the care and cleanliness of housekeeping equipment, ensuring tools are functional and well-maintained.
Monitor and handle lost and found items responsibly, following hotel policies and procedures.
Actively contribute to maintaining a positive and supportive work environment by working cohesively with other team members.
- Curiosity – We learn and improve through active observation.
- A.B.K - We anticipate, prepare and execute with intention.
- Communication – We remove barriers through purposeful communication.
- Thoughtful – We engage with purpose and care.
- Connection – We build relationships and host with intuition, empathy and transparency.
Career Experiences
- You have been a previous Room Attendant in an upper-upscale or luxury hotel for a minimum of three (3) years.
- You have worked for a boutique-style hotel company or independent hotel group and may have led or participated in restaurant or hotel openings.
- Bachelor’s degree: or related relevant years of experience is required.
- Proficiency of the English language in reading, writing and verbal communication. Secondary language is great but not required.
Technological literacy is a plus.
Leadership Attributes
- Leader of People: The Room Attendant title implies a certain standing and status, but this rank must be earned daily. Inspires and earns respect through actions, not through a job title – both with team members and guests.
- A Strong Project Manager: Able to decisively prioritize, manage and execute a multitude of short-term tasks and long-term projects, daily and with speed. A good decision today is better than a perfect decision tomorrow.
- Hospitable: Has a passion for hospitality (both inside and outside of the hotel) - which is the “the friendly and generous reception and entertainment of guests, visitors, or strangers.”
- Strong interpersonal skills: Able to develop rapport and find common ground with team members across all departments.
Benefits Highlights - Full Time Employees
- 50% Paid Medical, Dental and Vision Insurance
- Short Term Disability Coverage
- Ample Paid-Time-Off
Eligible to participate in the company 401k program. The company does not currently match contributions.
