What are the responsibilities and job description for the Program Manager/ Scrum Master position at Municipal Securities Rulemaking Board?
The MSRB seeks a Program Manager/Scrum Master who will oversee the full development lifecycle for systems related to municipal bond transparency, transaction reporting, and IT support. This role will coordinate with cross-functional teams on design, development, testing, and documentation to meet user and technical requirements. The Program Manager/Scrum Master will report to the Director of Product Management.
Key Responsibilities:
- Program Management: Lead critical programs through the Systems Development Life Cycle (SDLC) using Project Management and Agile best practices. Oversee schedule, scope, quality, communications, issues, and risk management.
- Artifact Management: Ensure project artifacts are complete and accurate throughout all lifecycle phases, including program closeout.
- Schedule Management: Develop and manage project schedules, coordinate with cross-functional teams, drive progress, address risks or delays, and escalate issues as needed.
- Scope Management: Monitor and control project scope, escalating changes to the Director of Product Management for impact assessment and stakeholder consensus.
- Issue Management: Track and resolve issues, using data-driven analysis to develop effective action plans.
- Risk Management: Identify, analyze, and mitigate risks in collaboration with cross-functional teams.
- Quality Management: Ensure compliance with the Technology Testing Process, including documentation review, test planning, execution, and reporting.
- Communications Management: Provide regular updates through Status Reports, Stakeholder Reviews, and ad-hoc communications.
- Release Management: Oversee cloud deployment processes in collaboration with IT Operations and Development teams.
- Post-Production Support: Manage resources to address and resolve prioritized post-production bugs.
- Change Management: Handle Change Requests throughout the SDLC.
- JIRA & Backlog Management: Maintain Team Boards and JIRA spaces, aligning project backlogs with business needs.
- Collaboration: Build strong relationships with team members, technology leaders, and stakeholders.
- Process Improvement: Evaluate and improve internal processes, presenting recommendations to the Director of Product Management.
- Cost Optimization: Support cloud cost optimization and other assigned initiatives.
