Receptionist/Office Assistant

Job Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional support to our clients, ensuring their needs are met with professionalism and efficiency. This role requires strong communication skills, a customer-focused mindset, and the ability to handle various inquiries effectively.

Duties

• Provide outstanding customer support through various channels including phone, email, and chat.
• Communicate clearly and effectively with clients to address their concerns and inquiries.
• Assist in data entry tasks to maintain accurate customer records in our computerized systems.
• Handle outbound calling to follow up on customer inquiries or provide additional information as needed.
• Collaborate with team members to enhance client services and improve overall customer satisfaction.
• Multilingual skills are a plus, as you may assist a diverse clientele.

Requirements

• Proven experience in customer service or client support roles is preferred.
• Strong communication skills in English; additional languages are an advantage.
• Proficiency in data entry and familiarity with computerized systems.
• Ability to manage multiple tasks efficiently while maintaining attention to detail.
• A positive attitude with a commitment to delivering excellent customer service.
• Flexibility to adapt to changing priorities and work in a fast-paced environment.

If you are passionate about helping others and thrive in a dynamic setting, we encourage you to apply for this rewarding opportunity as a Customer Service Representative.

Job Type: Part-time

Pay: $15.00 - $17.00 per hour

Expected hours: 32 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to Relocate:

• Gallup, NM 87301: Relocate before starting work (Required)

Work Location: In person

Salary : $15 - $17