What are the responsibilities and job description for the Field Service Technician (REMOTE) position at Munters Corporation (MUS)?
Job Title: Field Service Technician
Department: Service
Reports to: Field Service Representative
About Us: Munters is a global leader in climate solutions for mission-critical processes. We offer innovative, efficient and sustainable solutions for customers in industries where controlling indoor humidity, temperature and energy efficiency is mission-critical. Climate control systems often account for a large percentage of the energy consumption in many of our customers’ operations. With an optimal climate system, we can help them to more efficiently use energy or water resources, and thereby reduce their climate and environmental impact. Sustainability is an important part of Munters’ business strategy and value creation. We pride ourselves on fostering a dynamic and inclusive work environment where our employees are valued members of the team and are given meaningful projects to work on.
Position Requirements:
- Perform factory start-up, billable and warranty corrective action on standard, non-integrated Munters dehumidifier systems in conjunction with factory training
- Maintain and protect Munters equipment and property
- Respond in a timely manner to all requests for service from customers or management
- Provide customer training on standard Munters equipment
- Provide technical feedback on equipment through use of detailed field service reports
- Understand that Field Service’s major role is one of instant response to customers’ needs, and focus as a part of a team to make us available at all times to our customer needs, urgent or otherwise
Skill Requirements:
- 5 years minimum experience in the HVAC industry. successful completion of HVAC/refrigeration vocational school a plus
- CFC Certification
- Experience with Commercial HVAC/Refrigeration systems and components
- PLC controls knowledge is a plus
- Strong written and verbal communications skills
- Self Motivated, with the ability to work independently
- Ability to travel extensively, up to 75%
Physical Requirements:
The statements in this section are essential job functions that an employee must be able to perform with or without reasonable accommodation in order to achieve the objectives of the job. In this regard, please note that the description is generic and represents a
composite across like position assignments. There may be position specific differences related to geography, available technology, work force levels, etc. which should be clarified in individual situations.
- Pushing, pulling, lifting, and carrying up to 25 pounds frequently, 50 pounds occasionally, and assisting in the infrequent movement of weights of up to 100 pounds.
- Ability to perform tasks involving bending, crouching, kneeling and other positions
- Climbing in, on and around mechanical equipment.
- Applying bilateral use of upper extremities when needed, such as maintaining a grip with both hands.
- Maintaining balance and coordination on stairs, ladders, uneven terrain, moving equipment, rails, beams and ballast.
- Maintaining three-point contact when holding on a ladder.
- Ability to safely carry, utilize and store various types of ladders.
- Inspecting the conditions and operations of equipment and machines and making adjustments (may require bending or stooping).
- Monitoring the situation, environment, smells and gauges to gather information and take appropriate action (requires ability to recognize sounds and changes in sounds and requires color vision, the ability to detect and interpret visual stimuli, day and night, at near and far distances, printed material text, and the energy of moving objects).
- Physical Ability: Ability to apply muscular strength, power, flexibility, aerobic capacity, range of motion, and endurance in the performance of the physical requirements of the job.
- Manual Dexterity: Ability to make quick, accurate, skillful, and coordinated hand movements to grasp, place, or move objects.
- Reaction Time: Ability to respond or react quickly to a situation using a single movement of the hands, arms, or legs.
- Stress Tolerance: Working productively and effectively when faced with stressful working conditions.
- The willingness to practice safe work habits.
- Working well with others in groups, cooperating with others, and offering to help when needed.
- The willingness to make a meaningful contribution to work.
Work Conditions:
- Must wear personal protective equipment such as safety glasses, safety boots, hard hats, and hearing protection where the company requires.
- Ability to travel and be away from home for several days at a time.
- Willingness to take "On-call" duties as required.
- Willingness to occasionally work weekends and/or holidays.
- Willingness to work outdoors in all types of weather conditions.
- Willingness and ability to work 6 feet or more above the ground as required.
- Must practice safe work habits to prevent on the job accidents and injuries. Must utilize all protective equipment assigned
- Must be willing and able to work around large equipment.
- Must be able to work safely around employees of other organizations who may be working at the same job location
Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
All offers are contingent on a pre-employment drug test and background check, as applicable for the position.
