What are the responsibilities and job description for the Field Service Engineer position at Munters?
Did you know that we facilitate over half of the world’s lithium battery production? And that 1 out of 7 meals worldwide have been produced in facilities equipped with our climate control? Munters has been a pioneer of sustainable air treatment solutions since 1955. Today our technology is more relevant than ever and is mission-critical for the production of medicine to the running of data centers. Together we work to support our customers in creating a healthier planet. Come work for us and be a part of this exciting journey.
Key Activities And Accountabilities
Key Activities And Accountabilities
- Learn to undertake accurate, timely and high quality servicing for our contract maintenance customers in accordance with Munters vision and relevant health and safety
- Learn to accurately identify and replace spares components on customer equipment in order to improve or restore the performance of Munters equipment
- Trained to make accurate proposal and explanation to customer regarding recommended/critical spares or required refurbishments
- To undertake accurate airflow measurements and performance assessments against our standard procedures for assessment of unit performance
- Learn to undertake system upgrading and refurbishment either at customer’s premises or in our Return to Works facility
- Learn to provide clear technical service reports daily, that are clearly communicated to Internal After Sales Support team
- Trained to provide clear Health and Safety documentation for each site visit and communicate to internal After Sales Support team
- Presents a professional image in line with dress code guidelines set by position and a helpful Munters image in line with being regarded as the humidity expert and preferred supplier
- Assists team members when project distribution difficulties arise ensuring best use of human resources
- Participates positively within the team, consistently demonstrating a positive attitude and contributing fully to the overall success of the team
- Participates fully in all company training initiatives including self-study, mentoring, on the job training and ensures that all necessary certification and accreditation are renewed to date
- At all times complies with statutory, company and customer health and safety requirements and site working instructions
- We are looking for someone based in the Kent, London, Surrey, Bedfordshire or Cambridgeshire areas.
- Computer Literacy (word, excel, lotus, application software).
- Have experience and ability to demonstrate relationship building skills (I.e. would their previous customers work with them again given the opportunity because of establishment strong relationship.
- Driving License
- Positive attitude
- Strong initiative and ability to work independently
- Good communication skills
- Perform well under pressure
- Time management and organisational skills
- Problem solving skills
- Flexibility and adaptability
