What are the responsibilities and job description for the Inside Sales / Parts and Contract Sales position at Munters?
JOB SUMMARY:
The Inside Sales Position is for an energetic, aggressive self-starter who is capable of managing heavy inbound/outbound phone contact with existing customers nationwide. The position requires excellent organization, computer and phone skills, and the ability to achieve sales goals.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
- Prepare quotes for parts, service and maintenance contracts and renewals.
- Track and follow up with customers on proposals.
- Prospecting for new business using our customer database to offer services and spare parts.
- Responsible for closing deals and processing payments.
- Achieve monthly sales quotas.
- Build strong customer relationships.
- Manage customer database.
- Develop knowledge of our products and services.
KNOWLEDGE/SKILLS/ABILITIES:
- Must be computer literate. Focus on Word, Excel, Astea and Glovia.
- Strong written and verbal, telephone etiquette and marketing communication skills.
- Strong organizational skill, time to task and follow up.
- Strong attention to detail.
- Ability to properly handle confidential information and records.
- Able to analyze information gathered in order to identify potential problems or discrepancies, for opportunities for improvement; to track monthly quotes for reporting.
- Must be able to work in team environment, Confer cooperate and communicating with all elements within the company and supporting areas.
- Ability to read written instructions, understand and interpret verbal instructions with minimal supervision with self-starter and strong motivational behaviors.
ADDITIONAL RESPONSIBILTIES:
- Ability and willingness to work overtime if needed in order to meet team targets - goals.
- Special projects as needed by management.
- Minor travel for training, projects and team building activities as needed 0- 10%
JOB QUALIFICATIONS:
- High school diploma or equivalent
- Sales Experience: 2 years
PHYSICAL REQUIREMENTS:
- Sedentary work: exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. This work requires sitting most of the time.
- Daily walking, stooping, kneeling, crouching, reaching, standing for sustained periods of time, walking, pushing, pulling, and lifting.
- Required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading; visual inspection.
The worker is not substantially exposed to adverse environmental conditions
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All offers are contingent on a pre-employment drug test and background check, as applicable for the position.