What are the responsibilities and job description for the Spares Parts/Contract Sales Specialist-Fully Remote position at Munters?
Munters is a global leader in energy efficient and sustainable air treatment solutions. Our products and service are crucial to the success of other companies in several industries, from manufacturing and pharmaceuticals to food and agriculture. We are looking for a Materials Handler to join our growing team.
Description of Job Role and Responsibilities :
- Create Service tickets for incoming calls and emails.
- Answer phones and emails to address customer issues or route requests such as order updates, organizational info and who to contact to resolve problems, customer complaints / issues, and other administrative issues.
- Follow-up on quotes with customer and convert quotes to sales / revenue / Pos.
- Update and manage relevant customer information and activities in ASTEA database.
- Handle difficult customer situations and solve customer service challenges as they arise.
Experience and Skills required :
Key Personal Skills :
Key Competencies :
Job Qualifications :
BENEFITS :
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
All offers are contingent on a pre-employment drug test and background check.
