OB/GYN- MA-FT

Policy Name  Nurse Description and Responsibilities  Department  OB/GYN   Effective Date    Last Revision    Policy Owner  Clinic Manager    Policy Description and Purpose: Managing patient care involves a team of clinical and nonclinical staff interacting with patients and working to achieve patient-centered care.  Job descriptions and responsibilities of the care team emphasize a team-based approach to patient care and promote training of team members to meet the highest level of function allowed by state law.    Procedure: The job description and responsibilities are defined for Nurse in the OB/GYN department at Murfreesboro Medical Clinic below:  Job Title  OB/GYN Nurse  Job Description  To provide nursing guidance and support in the OB/GYN Department, adhere to all policies and procedures of MMC, and meet the needs of patients in a teamwork approach.  Working Conditions  Work is performed in an office setting and involves frequent telephone contact, as well as face-to-face communication with patients.  Interactions with others in constant and interruptive.  There is possible exposure to communicable diseases, toxic substances, bodily fluids, and other conditions common to medical practice.  Varied activities including walking, bending, reaching, lifting (up to 30 pounds), stooping, assisting patients and sitting for extended periods of time may occur.  Also, occasional stress from multiple responsibilities.      Job Responsibilities  Represent MMC in a courteous and professional manner  Greet guests and incoming calls in a polite, prompt, and helpful manner  Set up exam rooms; assist doctor/provider in office exams and procedures.  Assist patients to rooms, perform proper intake, begin office note, and enter requested lab and x-ray orders in the EMR.  Maintain mammogram and PAP smear log  Provide patients with proper education concerning medication and treatment  Clean exam rooms after use.  Be flexible when asked to stay past your scheduled work time (as needed) to accommodate the needs of patients  Must complete all Healthstream assignments on time  Plan, prioritize and organize work load to maintain efficient patient/client operation in the department  Communicates with patients about lab results, questions, medications, symptoms etc.   Notify patients of test results as directed by doctor/provider and chart all contacts.  Process prescription refill requests  Administer injections, maintain and disperse drugs from supply closet.  Chart all communications with patients, call prescriptions to pharmacy as directed by doctor/provider, file labwork, radiology reports and other documents in patient chart.  Complete prior authorizations for medications, MRI’s, etc.  Schedule follow-up appointments  Provide prompt, efficient, and accurate patient service  Meet or exceed patient, doctor, and staff expectations through a cooperative, teamwork approach  Knowledgeable of the female anatomy  Be knowledgeable of and adhere to all HIPAA and OSHA guidelines.  Be knowledgeable of and adhere to all MMC policies and procedures.    With instruction, perform other duties as required or assigned    Required Skills  Excellent customer service skills  Strong skills in communicating effectively with co-workers, providers, and patients  Ability to conduct daily functions in an appropriate, professional, and compassionate manner   Ability to manage/prioritize multiple tasks in an efficient and timely manner; attention to detail and well organized  Teamwork attitude  Flexibility to respond to changing demands  Ability to react calmly and competently in stressful situations  Effectively utilize computer systems and programs that are necessary to complete daily tasks    Education/Experience Requirements  -Completion of a Medical Assistant Program or have a current nursing License in the state of Tennessee (LPN)     MMC Vision, Mission, and Values  Our vision is to be a leading contributor to community health through participation in programs that promote wellness, facilitate diagnosis, and enhance treatment of disease.    Our mission is to foster continuous improvement in community health through the delivery of quality, accessible medical and surgical care in a cost-effective manner to the residents of Middle Tennessee.    Our values guide our actions as we strive to carry out our mission.  A progressive approach to advances in medicine and changes in the health care delivery system  Responsive to patient and community needs  Collaborative with other physicians, hospitals, allied health providers and the community in improving health care  Professional, ethical and socially responsible  Team-oriented management and leadership  A positive, open and responsive work setting    *This description is intended to provide only basic guidelines for meeting job requirements.  It is not intended to serve, as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified.  Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.    Acknowledgement    I have read this job description and understand its contents.  Signature __________________________________________ Date _________________________    Clinic  Manager ___________________________________