What are the responsibilities and job description for the Quality Manager-Manufacturing position at Murphy-Hoffman Company?
Job Overview & Essential Functions
Murphy-Hoffman Company, LLC is North America’s largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for a Quality Manager - Manufacturing. The primary duty of the Quality Manager is to support our RoadForce Manufacturing facility. The Quality Manager functions as the primary plant resource to guarantee that quality procedures and programs are in place to ensure product quality and support new product launches.
- Act as a quality liaison with customers regarding quality issues of body components.
- Investigate and perform Root Cause Analysis when quality concerns are identified.
- Participate in engineering design reviews for new products and processes.
- Conduct dimensional inspection of incoming sample components.
- Provide technical assistance and training to customers and internal personnel for understanding of quality and assembly requirements.
- Lead and support foundational quality documentation such as feasibility reviews, production control plans, safe launch plans, etc. as required.
- Create and maintain inspection files and documentation in support of product quality guidelines.
- Provide analytical support to process owners regarding product/process quality issues.
- Identify and facilitate improvement initiatives utilizing customer/internal feedback to help identify opportunities to resolve quality/production issues.
- Performs other related duties as assigned.
Qualifications
- Bachelor of Science degree in Quality, Mechanical, Industrial, or Manufacturing Engineering preferred.
- Strong communication and negotiation skills.
- Three years of experience in machining, fabrication, assembly, and/or manufacturing at an OEM or Tier One supplier.
- Experience with ISO 9000/9001/14000/14001, TS16949, or QS9000 QMS’s in a related capacity.
- Understanding of APQP and other quality management tools.
- Ability to read, understand, and interpret GD&T, engineering drawings and specifications, and translate into part and process requirements.
- Must possess PC base computer proficiency with Microsoft Office products.
- Experience with Power BI, Minitab, or equivalent software packages.
- Demonstrated ability to facilitate team efforts and work under minimal supervision.
