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Account Resolution Specialist-Business Office- Full Time

Murray-Calloway County Public Hospital C
Murray, KY Full Time
POSTED ON 1/24/2025
AVAILABLE BEFORE 4/16/2025

Job Description

Job Description

An Account Resolution Specialist I is responsible for researching and identifying unpaid, partially paid, incorrectly paid or denied claims. They must follow-up with insurance carriers verbally or via on-line tools and properly discuss the problem with the knowledge of how to negotiate payment / additional payments on all claims. In the event the needs arise, they will also resubmit a corrected claim and / or follow-up with patients regarding the issue(s) as needed.

Minimum Education

  • Must have a high-school diploma or a GED.

Minimum Work Experience

  • No prior work experience in this related field is required at this level.
  • Required Skills

  • Customer service
  • Must have general Microsoft Office (Word, Excel, PPT, and Outlook) experience.
  • Ability to manage their time in order to meet job requirements.
  • Ability to review an account and come to a decision as to what the proper solution would be to resolve the account.
  • Must be a team player.
  • Screening Requirements :

  • Drug Screen
  • Tuberculosis Test
  • Background Check
  • Physical Exam
  • Respirator Fit
  • Eligible Benefits :

  • Medical, Dental and Vision
  • Excellent Low Premiums!
  • No copays or Deductibles when utilizing MCCH services!
  • Life Insurance
  • ZERO premium
  • Retirement Plan
  • Paid Time Off
  • Bereavement
  • Bridge Coverage
  • ZERO premium for self-coverage when enrolled in medical coverage
  • Tuition Reimbursement
  • Our Mission :

    To improve the lives of those we serve by providing outstanding care and services through our confident, compassionate and exceptional healthcare professionals.

    Our Vision :

    To be chosen by our community and expanded service region based on proven outcomes as the trusted provider to care for their families, friends and neighbors.

    Our Values :

    Competence, Excellence, Compassion, Respect and Integrity.

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