What are the responsibilities and job description for the Medical Receptionist/Front Desk position at Murray E. Joiner Jr. MD PC?
Minimum of 1 year Medical Office experience required.
MINIMUM REQUIREMENTS:
- Must be available to work between the hours of 7:00 am to 5:00 pm M-F.
- Professional and polished demeanor
- A positive attitude and a team player
- Strong ability to multi-task
- Strong computer skills
- Good communication and customer service skills
- Complete attention to detail and devotion to patient care, quality and privacy
- Knowledge of Medical Terminology (Orthopedic, Pain Management, Neurology) preferred
- MUST have at least one-year experience in a Medical Office.
JOB DUTIES INCLUDE:
- Provide outstanding customer service to patients over the phone while managing a high volume of inbound and outbound calls
- Respond to patient and provider voicemails with outstanding customer service
- Check patients in & out
- Collect co-pays and balances
- Verify demographics & insurance information
- Scan insurance cards & documents into EMR system
- Maintains and prioritizes referral queue DAILY
- Answer patient questions and/or route to appropriate party
- Check fax machine and route to appropriate party
- Process medical record requests in a timely manner
- Responsible for and maintaining designated provider phone line
- Responsible for checking office mail daily
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- AD&D insurance
- Dental insurance
- Health insurance
- Life insurance
- On-the-job training
- Paid sick time
- Paid time off
- Vision insurance
Medical Specialty:
- Physical & Rehabilitation Medicine
Schedule:
- Monday to Friday
- No weekends
Experience:
- Medical office: 1 year (Required)
Work Location: In person
Salary : $15 - $17