Program Manager

An established business consulting company is seeking a Program Manager to lead the execution of professional development and consulting programs for top-tier clients. The ideal candidate is a strategic and solutions-oriented professional with excellent communication, project management, and client service skills.

Salary: $95,000-$100,000

Discretionary annual bonus

Location: Houston, TX – Downtown/Galleria

Type of Position: Direct Hire

Benefits: health care stipend, IRA with match, PTO

Responsibilities:

• Lead project management for professional development programs in collaboration with clients, overseeing execution and day-to-day operations.
• Develop and monitor program work plans, facilitate meetings, and manage deliverables for professional development initiatives.
• Coordinate with internal teams to create scope of work documents and project plans in the project management system.
• Analyze client assessment and tracking data, and compile reports in Excel.
• Manage client information in the CRM system, including uploading and maintaining client lists.
• Design and distribute surveys, ensuring data is captured and tracked efficiently.
• Provide logistical and administrative support, including scheduling meetings and assisting with program materials.
• Review final deliverables for formatting, accuracy, and compliance with brand and program guidelines.
• Prepare presentation materials, handouts, and follow-up resources for training and workshops.
• Coordinate multiple virtual and in-person training and coaching programs, handling scheduling, invitations, material revisions, and troubleshooting.
• Provide technical support during live webinars and workshops, and assist with client engagement.
• Build and maintain strong client relationships through clear communication and creative problem-solving.
• Assist facilitators with administrative tasks, such as capturing participant feedback and distributing materials.
• Support various digital meeting platforms (Zoom, Webex, Microsoft Teams) and learn new platforms as needed.
• Serve as a liaison between clients and internal teams, ensuring effective communication and smooth project execution.
• Manage client onboarding and support throughout project lifecycles, ensuring successful implementation of professional development programs.

Requirements:

• Bachelor’s degree required.
• At least 5 years of relevant experience in a professional or educational setting.
• Experience supervising and developing a small team required
• Experience in curriculum development or facilitating training programs is a plus.
• Proficient in Microsoft Office (Outlook, Word, PowerPoint, Excel) and project management software.
• Familiarity with virtual meeting platforms, including Zoom and Teams.
• Strong passion for learning and development.
• Excellent oral and written communication skills.
• Ability to work efficiently under pressure and meet deadlines.
• Proof of COVID-19 vaccination required.