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Desktop Support Technician

Murtech Staffing and Solutions
Schenectady, NY Full Time
POSTED ON 3/11/2025
AVAILABLE BEFORE 6/9/2025

Job Description

Job Description

Desktop Support Technician

Location :  1 River Rd, Schenectady, NY 12345

Pay Rate :  $22.00 / HR W2 (Increase to $25 / hour upon hire)

Hours :  Full time, M-F, 8am-5pm

Duration :  Contract-to-Hire

Description :

  • Deskside support role doing hardware repair, troubleshooting of hardware and software images, IMAC tasks
  • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
  • Documents, maintains, upgrades, or replaces hardware and software systems.
  • Supports and maintains user account information including rights, security, and systems groups.
  • Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
  • Network connection issues, track network connections back to network switches.
  • Escalates problems and issues to a higher level of support if unable to resolve.
  • Represents company in a professional and businesslike manner and communicates effectively with customers and associates.
  • Interacts with customers, responding to routine technical questions or request for information.

Qualifications :

  • Candidates should have 3 years’ experience supporting PC Hardware and software
  • Comfortability providing hands & feet support for Server and Network is a plus.
  • Experience supporting mobile data plans, mobile networks, and devices is a plus.
  • A certification is a plus
  • Company Description

    About Murtech Staffing & Solutions - We are a National Staffing Services Company with a team dedicated to solving the unique staffing challenges for our clients. The essence of Murtech is built in our Core Values : Integrity, Passion and Work Ethic. We apply these values to provide professional career development for both our employees and candidates.

    Company Description

    About Murtech Staffing & Solutions - We are a National Staffing Services Company with a team dedicated to solving the unique staffing challenges for our clients. The essence of Murtech is built in our Core Values : Integrity, Passion and Work Ethic. We apply these values to provide professional career development for both our employees and candidates.

    Salary : $22 - $25

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